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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

September 08, 2021

This is the second Subaru I’ve gotten from this dealership. Sherry is a joy to work with. She is up front and honest about the process(a lot has changed in the past year). Sherry helped me turn i More

by BECKIHUTTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, Sarah Klein
Sep 13, 2021 -

Ken Ganley Westside Imports responded

Becki, Thank you for purchasing a new Crosstrek from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Sherry was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

September 06, 2021

Appreciated the customer service, certainly made it easy to buy a car. Our salesman was knowledgeable and personable as was the fiancé officer, everything explained. I’m looking forward to buying another ca More

by BJTOMSAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frederick Miller
Sep 13, 2021 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new vehicle. We appreciate the opportunity to assist you during your car shopping experience and are pleased that your visit was a pleasant one. Thank you, as well, for your detailed review. We look forward to working with you again during a future visit. Enjoy your new car! -Ganley Westside Imports

September 06, 2021

Great experience with Tom Mathews! Very friendly, easy and detailed transaction.new Great atmosphere and extremely helpful. Thank you so much. I love my car! More

by DDROBA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats
Sep 07, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Tom! We are so glad to hear that he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

September 05, 2021

Awesome job! CJ Swander was really great to work with! He was friendly and listened to what I wanted and what I was looking for out of my new car. More

by casey.toy95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Zeleny, CJ Swander
Sep 07, 2021 -

Ken Ganley Westside Imports responded

Casey, We are so happy to hear that you received 5 star treatment by CJ! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

September 04, 2021

Great customer service. This was my 3rd car purchase from this dealership. Have built a good relationship over the years with the sales staff and would definitely return. More

by BC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Volkswagen

September 03, 2021

Bought a used car and they didn’t even clean it. Found trash in it when I got it home. Nice people but would send anyone there More

by LAURA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Other Employees : Scott Turney, Bosko Gasic
Sep 03, 2021 -

Ken Ganley Westside Imports responded

Hi Laura, We sincerely apologize that your vehicle had trash in it when you took delivery. Clearly there was an oversight somewhere in our detail department. Regardless, that is not how you should expect your vehicle to be, and we certainly will fix our mistake. If you would like to reach out to Scott Turney, our Pre-owned sales manager, we can set up a time that is convenient for you to bring your vehicle back in so we can properly detail the vehicle to your expectations. Scott can be reached at 440-734-2000. Again, please accept our apology and allow us the opportunity to make it right.

September 02, 2021

Karl did a great job putting us at ease and communicating with us every step of the way. Robert F was instrumental in making sure we had a positive buying experience. Thank you, we love our new Ascent! More

by barbs11803
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Freiberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new Ascent from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Karl and Robert was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

September 02, 2021

Everything was excellent. Dealers, sales managers and the help. Very friendly and courteous personnel. Great atmosphere. Felt very at ease. Treated me with respect. Will go there in the future. More

by JIM.VERES60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, CJ Swander
Aug 25, 2022 -

Ken Ganley Westside Imports responded

Thank you for this very positive review! If there is anything else we can do to help out let us know!

September 01, 2021

I got a lease on an Atlas Cross Sport. Great experience. They were friendly, and helpful at Ganley. Thanks so much. I love my car. More

by LHANNIBAL000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to lease your new VW Atlas. We appreciate the opportunity to assist you during your car shopping experience and are pleased that your visit was a pleasant one. Thank you, as well, for your detailed review. We look forward to working with you again during a future visit. Enjoy your new Cross sport! -Ganley Westside Volkswagen

August 31, 2021

Dealing with Sherry was a very enjoyable car buying experience. She was friendly and I felt she wanted me to be educated and happy with my purchase More

by MEGAN1026
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Aug 31, 2021 -

Ken Ganley Westside Imports responded

Megan, We are so happy to hear that you received 5 star treatment by Sherry We hope you love your new vehicle. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Sherry. -Ganley Westside Subaru

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