Back

Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
Contact Dealership

25730 Lorain Road

North Olmsted, OH

44070

Directions

By Type

Showing 3,776 reviews

October 02, 2021

Louis did a great job of meeting my needs. He was able to get a very good amount for my car and he advocated for the car I wanted instead of the one I didn’t want. He worked with management to negotiate a g More

by bill.eyman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Cheers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Sampson
Oct 04, 2021 -

Ken Ganley Westside Imports responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Great experience so far. They helped me with a blown fuse for my Outback. Plus, an oil change, tire rotation and car wash in less than an hour. Thanks. More

by kl
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2021

We are very pleased with our experience at Ganley Westside. Dylan was very knowledgeable, kind and extremely patient. His manager Robert truly made our day when he took the extra steps to getting u More

by PDS3029
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Oct 01, 2021 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

September 30, 2021

I will not, I intensely dislike surveys no no no no no no no no More

by C-COOK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole Dell'Anno, Chris Herrera
Oct 01, 2021 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! We hope to see you soon!

September 24, 2021

What a welcoming and professional place to get service done on your car. I never feel like they are trying to sell me additional services. I like that I can just drop in and get an oil change without an a More

by Franczak4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Korfhage
Oct 01, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to our service department! We are glad that you were able to rate your experience with us 5 stars. -Ganley Westside Subaru

September 24, 2021

Always a great experience when I come in for service. The service dept at Volkswagen is great. More

by mpayerchin19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Welsh , Greg Kerro, Edwin Rivera, Cory Lane
Sep 29, 2021 -

Ken Ganley Westside Imports responded

Thank you for leaving this high star rating of our service department! We enjoy serving you and look forward to the next opportunity of working with you! -Ganley Westside Volkswagen

September 22, 2021

It was great. Good customer service. It was focused on the customer, and not just a sale. More

by GEORGEROSARIO2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Igor Zaiats, Sarah Talbott
Sep 22, 2021 -

Ken Ganley Westside Imports responded

George, We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

September 16, 2021

Everyone we dealt with was knowledgable, courteous and created a great experience during our visits to purchase and service our new car. More

by MOR3834
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Korfhage, Reilly Hill
Sep 17, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

September 15, 2021

after having a traumatizing experience not once but twice at another Volkswagen location I decided to drive even further to this location and I am so happy i did. Ben, Doug and Terry were all absolutely amaz More

by taylors
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by our sales team and that they were able to get you into your new VW! Please let us know if there is anything else we can assist you with. -Ganley Westside Volkswagen

September 13, 2021

We were wowed with the friendliness and efficiency of our service experience. They said about an hour for the express oil change/tire rotation, and they were right! They drive us to a restaurant so we cou More

by truffing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad (porter), Jenna Graham
Sep 13, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

...
144
...