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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

March 31, 2022

Friendly service. Great selection. Late hours on Tuesday. Strong service team. Second time buying from Gary Westside. Definitely recommend. More

by WITHERITE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Erin Bradford
Mar 31, 2022 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5-star experiences. -Ganley Westside Imports

March 31, 2022

Had to wait a while to get the car, but mostly kept me informed and mostly answered my emails. The day after picking up the car I noticed it only had 1/3 tank of gas. More

by GreenCan99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasser Deif
4.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Ken Ganley Westside Imports responded

Hello! Thank you for bringing this to our attention! If you could please call Carlo at (440)734-2000 ext 5416 and we would be more than happy to compensate you for the fuel. Thank you! -Ganley Westside Volkswagen

March 29, 2022

CJ was amazing to work with. He was very knowledgeable and friendly. He explained everything thoroughly. More

by What screen name
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch, CJ Swander
Mar 29, 2022 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5-star treatment by CJ! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Hyundai

March 29, 2022

John and his team ALWAYS take such good care of us! ! Yasser and Terry were kind, helpful and knowledgeable about my trade. More

by ALIMAC18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yasser
Mar 29, 2022 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5-star experiences. -Ganley Westside Imports

March 28, 2022

Sales and finance departments were great. Car was clean, detailed and ready to go. Everyone involved treated me with professionalism… Nice More

by Mr. Willis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2022 -

Ken Ganley Westside Imports responded

Mr. Willis, We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley westside Imports

Mar 28, 2022 -

Mr. Willis responded

Absolutely will!

March 27, 2022

I had a great visit, was my first time to have service there. The appt took less time and was less expensive than I was quoted. The people there were efficient and friendly from start to finish. I will r More

by Pahull45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember persons name
Mar 28, 2022 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley westside imports

March 27, 2022

Very pleased. Staff was not overly aggressive. Let me run the deal at my pace. Gave us a fair trade in value. More

by Troy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Keyes, Sarah Talbott
Mar 28, 2022 -

Ken Ganley Westside Imports responded

Troy, Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Imports

March 25, 2022

The car was ready when promised, didn't have to wait long for them to bring it up to me and they washed the car for me also. More

by STROZ13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Graham
Mar 28, 2022 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Imports

March 25, 2022

Sales and financing processes were excellent. Would definitely recommend. Unfortunately, brand new vehicle needed service for a missing fuse not installed from the factory. Service dept initially More

by SM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Zeleny, Kyle Hogue
Mar 25, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to leave this detailed review of your experience with Ganley Westside Volkswagen! We are glad that service was able to resolve your concern and restore your trust to recommend us as a dealership! -Ganley Westside Volkswagen

March 25, 2022

They’ve been helpful and friendly. Staffing issues has slowed the service department. The service manager has answered my questions when I call for updates. More

by KOLLMORGEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Turney, Heather LaBay, August Zwierlein
Mar 25, 2022 -

Ken Ganley Westside Imports responded

Kollmorgen, Thank you for the positive review. Please reach out if you need anything in the future! -Ganley westside Imports

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