Ken Ganley Volkswagen Willoughby Hillls

Sounds like some one has tried to tarnish a shining star! My Family has been doing business with Fred-Vincent VW Mazda for over 20 years and that's exactly why we go there! No one has ever tried to pressure My Family has been doing business with Fred-Vincent VW Mazda for over 20 years and that's exactly why we go there! No one has ever tried to pressure us into anything from the sale all the way through ownership and trade in. Fred-Vincent is a quality name and thet's what they have shown me, my family and my friends. More

I got a call from Tanya and she mentioned I have a 800 dollar brake replacement, even got a disclaimer saying I don't want to fix that and I acknowledge its risky. The dealership said there is absoltely n dollar brake replacement, even got a disclaimer saying I don't want to fix that and I acknowledge its risky. The dealership said there is absoltely nothing left in rear and 10% left in Front. I took my vehicle a repair shop that my friend works for and they looked at it and said I have 50% brake left in rear and 80% left in Front. When I went for a warranty issue later that week I saw Tanya do the same with another customer on phone. The dealer is a big cheat and rips you off if you aren't careful. Be cautious dealing with them. More