Ken Ganley Volkswagen Willoughby Hillls

I got a call from Tanya and she mentioned I have a 800 dollar brake replacement, even got a disclaimer saying I don't want to fix that and I acknowledge its risky. The dealership said there is absoltely n dollar brake replacement, even got a disclaimer saying I don't want to fix that and I acknowledge its risky. The dealership said there is absoltely nothing left in rear and 10% left in Front. I took my vehicle a repair shop that my friend works for and they looked at it and said I have 50% brake left in rear and 80% left in Front. When I went for a warranty issue later that week I saw Tanya do the same with another customer on phone. The dealer is a big cheat and rips you off if you aren't careful. Be cautious dealing with them. More