Back

Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

5.0
119 Reviews

25580 Lorain Road

North Olmsted, OH

44070

Directions

By Type

Showing 119 reviews

February 16, 2024

It was great sitting in Steve’s golf cart while waiting for my service! Thanks you JasonJamesSchrantz More

by jjschrantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
February 15, 2024

They were very helpful and provided a lot of solid information to help me find the right car in the price range I was looking for. More

by levimorales314
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Doug
Feb 17, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! We appreciate your review!

February 05, 2024

Was in for car net module replacement. Didn’t take long at all. Great service! More

by Dante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Matos
Feb 08, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 04, 2024

Worked with us to get what we could afford and even bought us lunch while we finished up the process!! More

by Jessica_nossis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Feb 05, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 03, 2024

Robert Martin has excellent. approach and understanding of the product and brand. Very Happy with his outstanding customer service of him his manager and the whole team. More

by Betzaida C Santiago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert martin
Feb 05, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 03, 2024

Have been a highly satisfied customer of Ken Ganley in North Olmsted! They treat you like family and always stand by their integrity and loyalty. A shout out to Ben Stroh who has always been there for us More

by R Ames
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
Feb 05, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 31, 2024

Great customer service! Scheduling was easy and any questions I had were answered or I was given reference who to talk too More

by Robbbb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa
Feb 02, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2024

Great dealership. It's a pleasure to deal with them and they have a fantastic service department as well. Reese and Alexis were very helpful and I appreciate their eff More

by Bran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reese, Alexis
Feb 02, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi Bran, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2024

I appreciated the follow up after our latest service appointment. Caller was very polite and cared about our experience even though we had no problems. More

by jking50
Recommend Dealer
Yes
Employees Worked With
Reese
Feb 01, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2024

Robert Martin and Carlo Matos did an outstanding job and highly recommend to others. They did a great job and I appreciate their hard work! More

by Soldier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Martin
Jan 29, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

...
8
...