Ken Ganley Volkswagen North Olmsted

Steven was great! He explained everything so well and made sure I knew every detail of the car before I took it home! He explained everything so well and made sure I knew every detail of the car before I took it home! More

Seth is the best mechanic there! Deserves a raise for all his hard work! Very friendly and fast service Deserves a raise for all his hard work! Very friendly and fast service More

Yasser and team were very helpful in my VW turn-in process! They made the process simple! process! They made the process simple! More

Customer service seems to be a dying art. However, I experienced a couple of sales consultants that were outstanding...at...a...car dealership!!! The two of them were polite, professional, However, I experienced a couple of sales consultants that were outstanding...at...a...car dealership!!! The two of them were polite, professional, friendly, knowledgeable, personable and low pressure. We got to know each other during the "car sales" talk and I felt valued, and not just for the sale. If you are looking for a vehicle, you can't go wrong with Ken Ganley VW North Olmstead. Be sure to ask for Dan Walker and/or Doug. They will help you with a purchase or lease and will make you feel like family. This is not an ad nor did anyone ask me to write this post. I just had to share the fact that great customer service is still out there! Thanks, Dan and Doug! You guys rock! - posted to Facebook 6/18/24 . Best experience I've ever had buying a car. More

All associates were professional. It was the most pleasant car buying experience ever for us. It was the most pleasant car buying experience ever for us. More

Dan was very knowledgeable about my new car. Great person to work with at dealership. Great person to work with at dealership. More

Sales consultant Matt geraci knew vw backwards and forwards which influenced our buying decisions. Simple and to the point. forwards which influenced our buying decisions. Simple and to the point. More

Stephen was an absolute gem to work with. He answered every question via text and call. He chose the perfect vehicle for me and kept it under my price range (which I didn’t know was possible) He answered every question via text and call. He chose the perfect vehicle for me and kept it under my price range (which I didn’t know was possible). Best yet, he was able to help me out of a difficult situation with my other vehicle without requiring a ton of money or other sacrifices. The whole team was wonderful, friendly, and kind. Customer for life! More

Wondeful service from Steve Stropko. Very happy with my purchase. I would good back and refer others. Very happy with my purchase. I would good back and refer others. More

I had the smoothest buy/trade process with Steven and this dealership. Quick and painless process resulting in a deal that worked best for my family. Many thanks to this team. this dealership. Quick and painless process resulting in a deal that worked best for my family. Many thanks to this team. More