Ken Ganley Volkswagen North Olmsted
North Olmsted, OH
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The dealership has always been our favorite. We have purchased many vehicles there and have them serviced there as well. The only problem I had with this service visit is, I specified a proble We have purchased many vehicles there and have them serviced there as well. The only problem I had with this service visit is, I specified a problem with the driver side, side view mirror that the technician did not find a problem with, that malfunctioned as soon as I left the dealership. More
The customer service in the service department is lacking. I’ve had miscommunications, a ruse representative and just an overall very below average experience. lacking. I’ve had miscommunications, a ruse representative and just an overall very below average experience. More
Excellent service. The staff at this service department are professional,and friendly. They also are respectful and don’t mind answering questions. The staff at this service department are professional,and friendly. They also are respectful and don’t mind answering questions. More
The staff are friendly, clear, and helpful. Scheduling was very easy via telephone, all needs were met during the appointment that could be. Waiting space is very clean and comfortable. Scheduling was very easy via telephone, all needs were met during the appointment that could be. Waiting space is very clean and comfortable. More