Ken Ganley Volkswagen North Olmsted
North Olmsted, OH
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I recently took my car in for service and I couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was friendly, professional, and attentive. They listened to my concerns more pleased with the entire experience. From the moment I arrived, the staff was friendly, professional, and attentive. They listened to my concerns and provided clear communication about the work that needed to be done. The service team was thorough and efficient, completing the job within the estimated time. I appreciated their transparency in discussing what was required without any unnecessary upselling. My car now runs smoothly, and I feel confident in the quality of the work performed. Overall, it was an stress-free and positive experience. I highly recommend this dealership to anyone looking for excellent customer service and expert care for their Volkswagen. I'll definitely be returning for future services! More
I received great customer service today. Chris was attentive to the problems with the car and worked to provide a solution in timely fashion Chris was attentive to the problems with the car and worked to provide a solution in timely fashion More
The advisors were amazing kind and very helpful! The Express team manger is the absolute best always gets my car done in a timely manner! Joe is the best! Jasmine is a great advisor! The Express team manger is the absolute best always gets my car done in a timely manner! Joe is the best! Jasmine is a great advisor! More
Easy to work with. Car taken in when scheduled. Let me know what issues were and cost. Car done when promised. Cost was reasonable. Car taken in when scheduled. Let me know what issues were and cost. Car done when promised. Cost was reasonable. More