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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

5.0
120 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 120 reviews

April 11, 2024

Oddly enough, the first car had all the features we wanted and oddly enough so did our salesman Stephen Stropko. The purchase was efficient guided by experienced Ganley employees throughout the process More

by Madsarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko, and I forgot the names of the two others in finance.
Apr 13, 2024 -

Ken Ganley Volkswagen North Olmsted responded

We are so pleased you enjoyed your visit to Ken Ganley Volkswagen North Olmsted! We appreciate the review!

April 11, 2024

Stephen Stropko far exceeded my expectations with his incredible customer service, vast product knowledge, warm and friendly personality, and putting my needs first. He made the whole experience from sta More

by lexmcas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko
Apr 13, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for the kind words. We're happy Stephen was able to help you out. We appreciate the 5-star review!

March 30, 2024

Stephen was very helpful throughout my experience and worked to give us the best deal that we could afford ! More

by Cpie701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko
Apr 02, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for your review. We appreciate it!

March 29, 2024

We had a great experience at VW ! Our sales rep was quick and knowledgeable, and we left very happy! More

by Kaily.scott26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ramgrin and Robert Martin
Mar 31, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

The customer service was outstanding. Jasmine thoroughly explained what needed to be done and what can wait. She even mentioned an upcoming promotion for one of the necessary repairs, so More

by dmetz2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Mar 30, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted!

March 26, 2024

Stephen made the process super easy! !! He was professional and most importantly not pushy!!! He found the vehicle that fit our family’s needs. More

by aforadis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko
Mar 28, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 26, 2024

Stephen was very thorough and thoughtful throughout the sales process. He took his time to explain everything and was very communicative. He is da man!! More

by Robert.bushman05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen S.
Mar 28, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2024

We were not too sure of what we wanted coming in, but Dan helped show us options and explaining the differences to help us decide! Thank you! More

by nnotareschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Walker
Mar 21, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2024

Steve and Dan are wonderful. They made me feel comfortable during the buying process and made sure the vehicle had everything requested. More

by Haileycantrell3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan and Steve
Mar 21, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 17, 2024

Enjoyed my experience here. Super nice people and a stress free buying experience. Stop in to buy your next car. I am! More

by Jkane216
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Stropko
Mar 19, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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