Ken Ganley Volkswagen North Olmsted

Excellent experience and Matt Geraci was terrific! He helped make the process so easy as we were buying the car while out of state. He helped make the process so easy as we were buying the car while out of state. More

I went in yesterday ( sunny Saturday) for a rear break rotor/pad replacement and noticed my service report stated “car washed, that’s a free complimentary service”. This was not true. It was sunny and 50 rotor/pad replacement and noticed my service report stated “car washed, that’s a free complimentary service”. This was not true. It was sunny and 50 degrees when I left the dealership and I wondered why my car was not washed. I decided to wash it myself (brushless car wash) and noticed scratches on the rear bumper that WERE NOT THERE when I arrived for my rear break replacement appointment. I realized that’s why they did not wash my car. Their damage to my bumper would be obvious. The only good news is that my breaks appear to be working correctly. More

Friendly people who try to get you in and out fast! The waiting room is clean and comfortable. The waiting room is clean and comfortable. More

John and Ben are the best! They made the entire process seamless and smooth while giving us a great price! Highly recommend They made the entire process seamless and smooth while giving us a great price! Highly recommend More

Purchased several VW’s with Ben Stroh! Always a pleasure working with him and the rest of the crew! Always a pleasure working with him and the rest of the crew! More

The staff was very friendly and helpful. They are the best ! Car was serviced perfectly and even got a car wash They are the best ! Car was serviced perfectly and even got a car wash More

Fantastic sales and service department! We have bought 5 cars with them. Service department is very professional and has always taken care of us. Very professional, great communication on s We have bought 5 cars with them. Service department is very professional and has always taken care of us. Very professional, great communication on status of the vehicle. More

We have a few older Touaregs. Love those cars and love the people at Ken Ganley’s that keep them running like new for us! Love those cars and love the people at Ken Ganley’s that keep them running like new for us! More

I took my car in for a detailing (it was TRASHED - dog hair, food crumbs from the kids, spilt God-knows-what, etc) and it came back looking brand new. Jasmine was very helpful and went above and beyond to hair, food crumbs from the kids, spilt God-knows-what, etc) and it came back looking brand new. Jasmine was very helpful and went above and beyond to get my car the help it needed lol. More

I've always had a stellar experience at this dealership. From honesty and great management, to pleasant employees. I recommend visiting! From honesty and great management, to pleasant employees. I recommend visiting! More