Ken Ganley Volkswagen North Olmsted

The service dept. is unbelievable! They go above and beyond for their customers. I can’t tell you how many times they have helped me out. The epitome of what it mea is unbelievable! They go above and beyond for their customers. I can’t tell you how many times they have helped me out. The epitome of what it means to take care of people. More

Excellent experience and Matt Geraci was terrific! He helped make the process so easy as we were buying the car while out of state. He helped make the process so easy as we were buying the car while out of state. More

I went in yesterday ( sunny Saturday) for a rear break rotor/pad replacement and noticed my service report stated “car washed, that’s a free complimentary service”. This was not true. It was sunny and 50 rotor/pad replacement and noticed my service report stated “car washed, that’s a free complimentary service”. This was not true. It was sunny and 50 degrees when I left the dealership and I wondered why my car was not washed. I decided to wash it myself (brushless car wash) and noticed scratches on the rear bumper that WERE NOT THERE when I arrived for my rear break replacement appointment. I realized that’s why they did not wash my car. Their damage to my bumper would be obvious. The only good news is that my breaks appear to be working correctly. More

We were able to find what we were looking for and had great help finding the right vehicle for me. Greg was a great person in responding to our needs and helped to expedite the shopping process while cle great help finding the right vehicle for me. Greg was a great person in responding to our needs and helped to expedite the shopping process while clearly explaining the various options. I’d recommend people looking for a dealership with great service and personnel who listen to their needs visit Ken Ganley for their car needs. More

Friendly people who try to get you in and out fast! The waiting room is clean and comfortable. The waiting room is clean and comfortable. More

John and Ben are the best! They made the entire process seamless and smooth while giving us a great price! Highly recommend They made the entire process seamless and smooth while giving us a great price! Highly recommend More

Purchased several VW’s with Ben Stroh! Always a pleasure working with him and the rest of the crew! Always a pleasure working with him and the rest of the crew! More

The staff was very friendly and helpful. They are the best ! Car was serviced perfectly and even got a car wash They are the best ! Car was serviced perfectly and even got a car wash More

Fantastic sales and service department! We have bought 5 cars with them. Service department is very professional and has always taken care of us. Very professional, great communication on s We have bought 5 cars with them. Service department is very professional and has always taken care of us. Very professional, great communication on status of the vehicle. More

We have a few older Touaregs. Love those cars and love the people at Ken Ganley’s that keep them running like new for us! Love those cars and love the people at Ken Ganley’s that keep them running like new for us! More