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Ken Ganley Volkswagen North Olmsted

North Olmsted, OH

4.9
183 Reviews

25580 Lorain Road

North Olmsted, OH

44070

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Showing 183 reviews

April 16, 2024

The customer service was exceptional. Louis, Stephen, and Rachel were on top of everything and made the car buying experience a breeze. More

by jhao77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis, Stephen, Rachel
Apr 16, 2024 -

jhao77 responded

Louis, Stephen, and Rachel were on top of everything and made the car buying experience a breeze.

May 31, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you so much for your review!

April 13, 2024

Excellent customer service and sales experience. Very efficient process. We would absolutely recommend Ken Ganley to others considering a VW. More

by andrewdeangelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Walker
Apr 15, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2024

Very friendly helpful staff. My salesman Stephen Stropko was amazing and did a great job helping me find what I wanted and get a great deal. I love my new Kona SEL!!! More

by jbubbaj75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko
Apr 13, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

April 11, 2024

I’ve been getting my vehicles serviced at Ken Ganley VW North Olmsted and have always had a good experience. Working with the sales department for our newest VW was equally positive. More

by dmfarrall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
Apr 13, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 11, 2024

Oddly enough, the first car had all the features we wanted and oddly enough so did our salesman Stephen Stropko. The purchase was efficient guided by experienced Ganley employees throughout the process More

by Madsarro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko, and I forgot the names of the two others in finance.
Apr 13, 2024 -

Ken Ganley Volkswagen North Olmsted responded

We are so pleased you enjoyed your visit to Ken Ganley Volkswagen North Olmsted! We appreciate the review!

April 11, 2024

Stephen Stropko far exceeded my expectations with his incredible customer service, vast product knowledge, warm and friendly personality, and putting my needs first. He made the whole experience from sta More

by lexmcas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko
Apr 13, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for the kind words. We're happy Stephen was able to help you out. We appreciate the 5-star review!

March 30, 2024

Stephen was very helpful throughout my experience and worked to give us the best deal that we could afford ! More

by Cpie701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko
Apr 02, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for your review. We appreciate it!

March 29, 2024

We had a great experience at VW ! Our sales rep was quick and knowledgeable, and we left very happy! More

by Kaily.scott26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ramgrin and Robert Martin
Mar 31, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2024

The customer service was outstanding. Jasmine thoroughly explained what needed to be done and what can wait. She even mentioned an upcoming promotion for one of the necessary repairs, so More

by dmetz2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Mar 30, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen North Olmsted!

March 26, 2024

Stephen made the process super easy! !! He was professional and most importantly not pushy!!! He found the vehicle that fit our family’s needs. More

by aforadis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stropko
Mar 28, 2024 -

Ken Ganley Volkswagen North Olmsted responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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