Ken Ganley Volkswagen North Olmsted
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 190 reviews
John, Ben, and Candace are exceptional individuals! I have worked with John and Ben for many years and have always felt like they are my dream team! I would highly and strongly recommend this dealershi I have worked with John and Ben for many years and have always felt like they are my dream team! I would highly and strongly recommend this dealership to anyone looking for a great, safe, and customer-focused experience! More
I came in for an issue with my newly purchased '16 Jetta. Lisa and Chris were incredibly helpful. I needed to get my car into a bay as soon as possible to make sure there were no major issues before the retu Lisa and Chris were incredibly helpful. I needed to get my car into a bay as soon as possible to make sure there were no major issues before the return period with the other dealership ran out. Lisa was somehow able to shove me in the next day. While I was waiting on diagnostics, I was able to chat with Chris and he gave me a ton of advice on VW ownership. Overall 10/10 experience. I will definitely be coming back if I ever need major work done... Wallet permitting More
We recently leased a new car and couldn’t be happier with our experience! From start to finish, the process was seamless. Ben on the sales team was knowledgeable, attentive, and never pushy, which made us fe our experience! From start to finish, the process was seamless. Ben on the sales team was knowledgeable, attentive, and never pushy, which made us feel comfortable and confident in our decision. The car itself is everything we hoped for—reliable, stylish, and packed with features that make driving so fun! We appreciated the thorough explanation of all the car’s technology and maintenance tips before driving it off. Highly recommend this team for their professionalism, excellent customer service, and quality vehicles. More