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Ken Ganley Volkswagen Bedford - Service Center

Bedford, OH

4.4
364 Reviews

364 Reviews of Ken Ganley Volkswagen Bedford - Service Center

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July 21, 2025

the service department at ken Ganley is awesome ! !! Very professional and caring .The technicians are also awesome and hard working ,You have a wonderful team at Ganley More

by Donaldhol20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 23, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

July 17, 2025

Had an awesome experience! Very friendly and took care of all my needs definitely will continue to come to this dealership! Thank you! More

by BRITTANYTEPLEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Jul 22, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2025

Everything was magnificent! Huge thanks to Sam Calabrese at Volkswagen of Bedford! He got my tire replaced super quickly and made the whole process smooth and hassle-free. Great More

by Mtasmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel, Calabrese
Jul 13, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. Please don't hesitate to reach out if there's anything additional we can do for you.

July 01, 2025

They are trouble makers. Don’t come to this place. Very disappointed. They damage your car More

by vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Nadvit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 31, 2025

Good work and very professional staff. I don’t know much about cars but I sure don’t have anything negative to say. More

by C26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz. 5/5 Also the one with the bleached hair and gorgeous nails. 5/5
Jun 01, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! We do hope we can be of assistance in the future. Take care!

May 24, 2025

Went in for a scheduled maintenance. Everyone was very polite and helpful. My wait was going to be 4 or so more hours, so they ordered me an Uber home and another back to the dealership More

by Modetallah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
May 25, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2025

Knowledgeable friendly service. Everyone was so accommodating from the time we pulled into the service department. Santino the service manager was professional and went around the More

by soozeeq50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santino
May 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

I had a flat tire and called to bring in my vehicle for a replacement. George was very helpful. More

by mariah8491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Perz
May 16, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 12, 2025

Made appointment. Was taken in timely manner. Completed in great time. Washed car. Very happy. More

by js440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2025

The employees are very friendly and seem to be efficient when they have to order parts it takes to long and it seems to be to expensive More

by Clarence-roni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 02, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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