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Ken Ganley Volkswagen Bedford
Bedford, OH
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Excellent customer service Joe went above and beyond to provide an excellent customer experience. My husband and I were able to quickly and easily drive away in our dream car. Joe went above and beyond to provide an excellent customer experience. My husband and I were able to quickly and easily drive away in our dream car. More
Great service and communication I first came into Ganley VW Bedford on a busy week-night, less than a half hour before closing, but the staff was still very attentive (not something I first came into Ganley VW Bedford on a busy week-night, less than a half hour before closing, but the staff was still very attentive (not something I experienced at other dealers) and I was setup with my salesman, Joe Walker. I came in needing a price breakdown so that I could compare with other dealers, and walked out with exactly that. Joe was very informative, available for follow-up questions (this was an issue at other dealers), worked with me to offer a great deal, and provided regular updates on the delivery status of my new car. Great customer service overall from Joe and the rest of the staff at Ganley VW Bedford! More
Above expectations Customer service is of the utmost importance. Having been part of many unpleasant dealership experiences....the experience with this team was truly ex Customer service is of the utmost importance. Having been part of many unpleasant dealership experiences....the experience with this team was truly exceptional. I can honestly say we bought a vehicle from a friend, not a salesman. More
Great Service Joe Walker did an excellent job when selling me my new car. I will recommend him to anyone wishing to buy a new vehicle. And I love the car!! Joe Walker did an excellent job when selling me my new car. I will recommend him to anyone wishing to buy a new vehicle. And I love the car!! More
Wonderful experience!! Joe was great!! He was personable, and ensured I got the best deal possible. I walked in questioning whether or not i would be able to purchase a new Joe was great!! He was personable, and ensured I got the best deal possible. I walked in questioning whether or not i would be able to purchase a new vehicle. But Joe and the VW team made it happen. Excellent service!! More
Great Mildred was very helpful, I'm very pleased with my car. My experience there was great everyone is so polite. I was in and out no hassle. Thanks again Mildred was very helpful, I'm very pleased with my car. My experience there was great everyone is so polite. I was in and out no hassle. Thanks again Mildred and finance manager Wesley, you guys are awesome. More
experience Bought two cars from your dealership over the past six months. Overall, my experience was excellent. Staff are informed, friendly and helpful. I will Bought two cars from your dealership over the past six months. Overall, my experience was excellent. Staff are informed, friendly and helpful. I will use this dealership again. More
Salesman Gregory Love was very helpful in during my purchase of a new vehicle. The staff in the finance department worked well with me also. So big ups to Greg Love aka "T was very helpful in during my purchase of a new vehicle. The staff in the finance department worked well with me also. So big ups to Greg Love aka "The Easy Man" at Ganley Volkswagen of Bedford. Thanks More
Worth the trip! We spoke with Joe on the phone concerning a car we were interested in. He was extremely helpful. We made the 2 hour drive from Pittsburgh , Joe had th We spoke with Joe on the phone concerning a car we were interested in. He was extremely helpful. We made the 2 hour drive from Pittsburgh , Joe had the car ready ,it was exactly what we expected, Could not have had a better experience. It was well worth the drive! More
Stress-free purchase Great communication and attention to detail made this purchase of my Honda Pilot a stress-free experience. Lloyd Henry was very attentive and helpful Great communication and attention to detail made this purchase of my Honda Pilot a stress-free experience. Lloyd Henry was very attentive and helpful with my search for the exact vehicle that I was looking for. I have had unpleasant experiences at other dealerships in the past with aggressive sales people which made me appreciate Lloyd's thoughtfulness even more. I would recommend this dealership based on my experience. More