Ken Ganley Volkswagen Bedford

"Just Looking" My wife and I live as far away from Bedford, OH as possible in southeastern OH. We live on the Ohio River. We had met Mildred Savage via phone and qu My wife and I live as far away from Bedford, OH as possible in southeastern OH. We live on the Ohio River. We had met Mildred Savage via phone and qualified in effect they did have a VW advertised on Cars.com.. Come Saturday morning we decided to make the trip to take a closer look at the car. We had plans to quickly leave after we had viewed the car and head to Columbus, OH. We never made it to Columbus. We ultimately had planned to do two cars not just one. The conversation moved forward and we agreed on two VWs. We came to look at one car and bought two. Mildred Savage an her company are truly in business to do business? More

Joe had all the paperwork going when I walked in. I was already well on my way to officially getting into my new GTI Sport when I came for my appointment with Joe Walker. Second car through Joe and ce I was already well on my way to officially getting into my new GTI Sport when I came for my appointment with Joe Walker. Second car through Joe and certainly not my last. The experience was everything one could hope for when shopping for a new VW. They remembered not to wash my car before the delivery which I greatly appreciated. Paperwork was well on it's way already and the signing process was a mere 15 minutes long. BAMMMMMM, new car. More

They made it easy to puchase a car. The sales person Mildred Savage was enjoyable to work with and provided excellent information about the 2016 Passat that I purchased and was very pr The sales person Mildred Savage was enjoyable to work with and provided excellent information about the 2016 Passat that I purchased and was very professional. More

Outstanding job from Mr. Walker I was buying my 14th car since 1981 we arrived to the USA. It is the second car i bought here with the help of Mr. Walker. I can tell you it was the I was buying my 14th car since 1981 we arrived to the USA. It is the second car i bought here with the help of Mr. Walker. I can tell you it was the best car buying experience ever for me. I research on the NET the VW dealerships Sunday around town (not including Ganley VW at North Olmstead where i had previous bad experience buying and servicing my 2nd VW even they are only few miles from my house), I find a perfect car so next day Monday around 10:30 am I sent an e-mail with my request and details to Mr. Walker. He called me back from his doctor appointment around noon and told me he will see what can he do for me. Around 2:00 pm he called me back and told me the best deal he can give me, also sent me the financial details and we were done, i agreed to the terms. So the next day 2:00 pm with my wife went to pick up our new car and signed the necessary papers. Even that went so well, they explained all the option but without all the sales pressure we experienced every time we bought a car before. It was 3:00 pm when we drive off with our new 2017 Jetta SE from the Bedford VW dealership lot. as i said before it was the best car buying experience ever. We are buying VW since it was the favorite car for my late son and i can tell you for honoring the memories of my son you find a customer for rest of my life. THANKS Mr. Walker and Bedford VW for the outstanding service! Vilmos Fekete More

Best possible car lease experience Every interaction we had with Joe Walker was very positive as we negotiated the lease of a new 2017 VW Golf Sportwagen. We had a trade with a leaky he Every interaction we had with Joe Walker was very positive as we negotiated the lease of a new 2017 VW Golf Sportwagen. We had a trade with a leaky head gasket, and while the dealership offered a fair price, in the end we sold it to our mechanic for a little bit more. Joe sold a Golf to my husband 3 years ago, so we knew we had a great sales person to deal with. We do not like pressure when in negotiation, and Joe was perfect. His communication was timely, thorough and respectful. He treated me with the same respect and courtesy as he did my husband. I have not always had that experience with dealerships. He bent over backwards to make it possible for us to get the car we really wanted. We will likely buy the car a few years from now, we are so impressed with it. I would highly recommend Joe Walker to family and friends interested in a VW. The Finance Department, however, was not as competent or pleasant. More

They do the Impossible I was faced with a divorice bad credit and not alot of money. Thanks to Mildred Savage she took the time to get the job done. I WILL BE GOINY BACK!!! I was faced with a divorice bad credit and not alot of money. Thanks to Mildred Savage she took the time to get the job done. I WILL BE GOINY BACK!!! More

Miscommunication made right for a truly grateful customer!!! I walked into the Dealership to inquire about leasing a Volkswagon Jetta. The sales person a lovely lady by the name of Mildred Savage, sat down and I walked into the Dealership to inquire about leasing a Volkswagon Jetta. The sales person a lovely lady by the name of Mildred Savage, sat down and asked what were my "must haves"? I expressed the only "must have" for me was a sunroof. When the vehicle was delivered I was surprised and disappointed, it had no sunroof. Well, unfortunately I would have to upgrade in Jetta models in order to get my much desired sunroof. Which of course translates into an upgrade in price. Of course an upgrade infers more money. And, I failed to mention, I had a very strict budget. Well needless to say, I am pleased with Ms. Savage and the Dealership. Based on the unfortunate and unintended miscommunication, the Dealership gave me the higher end Jetta at the original price of the Jetta that had no sunroof. The customer service was superb. I would not only recommend this Dealership to others, but I am sure to be a repeat customer. More

Trustworthy & Outstanding Our family has just purchased our 4th car from Joe Walker. He is an outstanding person that is very knowledgeable and excellent at his job. Trustwor Our family has just purchased our 4th car from Joe Walker. He is an outstanding person that is very knowledgeable and excellent at his job. Trustworthy and reliable, he makes the car buying experience easy and actually enjoyable! He always keeps in touch which is great. As a matter of fact, he told us about the new VW called the Atlas coming out soon. We will actually be in the market for a vehicle like this in the next year or so. More

class act Joe Walker was enthusiastic and yet humble. Valued my time, respectful ... a real class act. I will return to Ganley; and specifically Joe Walker, a Joe Walker was enthusiastic and yet humble. Valued my time, respectful ... a real class act. I will return to Ganley; and specifically Joe Walker, again. More