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Ken Ganley Volkswagen Bedford
Bedford, OH
1,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,113 reviews
July 06, 2017
4 cars and counting My family and I have gotten 4 cars from Joe Walker at this dealership and it has been a great experience all 4 times. We love the service and support My family and I have gotten 4 cars from Joe Walker at this dealership and it has been a great experience all 4 times. We love the service and support and that no matter what we are looking for they help us find the best option for us. Even if they don't have the car we need on their lot they will go find it and make the process smooth and easy. I know exactly where we will be going when we inevitably get out 5th VW. More
by connortheGLI
Employees Worked With
Joe Walker
June 20, 2017
MIRACLES DO HAPPEN!!! After scheduling a test drive, and thinking to myself it would only be a test drive, after filing for bankruptcy, I thought I couldn't get a car witho After scheduling a test drive, and thinking to myself it would only be a test drive, after filing for bankruptcy, I thought I couldn't get a car without a down payment and car payment that wouldn't fit my budget. But Mildred Savage and Wesley Baynes, turned my doubt into a reality! I left Ganley of Bedford with a new car! and a affordable down payment! and a monthly payment that fits my budget while I rebuild my credit. I love my new car, and Mildred Savage and her team stayed until the very end, well after her workday had ended. and as I sit here going over that day, how I walked in the the dealership with doubt, and drove off with my new car! Thank you for everything Mildred. More
by Lady A!
Employees Worked With
Wesley Baynes, Mildred Savage
June 12, 2017
Great experience With this being my 1st car leasing/buying experience, I entered feeling some anxiety but left feeling so excited and satisfied! From the moment I walk With this being my 1st car leasing/buying experience, I entered feeling some anxiety but left feeling so excited and satisfied! From the moment I walked in I was given excellent customer service. My salesperson, Mildred, was phenomenal! She helped make this 1st experience memorable. Michael, Major and Wesley were awesome, considerate and attentive; I enjoyed working with each of them. I am very pleased with my new vehicle and look forward to the ongoing relationship with Ganley of Bedford Volkswagon. More
by NC2017
Employees Worked With
Wesley, Michael Friedman, Major Harrison, Mildred Savage
June 09, 2017
"Above and Beyond"and then some! My family and I have been long time VW owners and it takes a very special salesman to match the right German engineering to the right driving style! O My family and I have been long time VW owners and it takes a very special salesman to match the right German engineering to the right driving style! Our daughter loves her GOLF, my husband loved our Tourarag and I loved my 2014 Tiguan so much that I recently leased a 2017 Tiguan. Joe Walker contacted me a few months before the expiration of my lease to tell me all about the brand new Atlas SUV. He invited me to an open house to view and test drive the new member of the VW family. As soon as an Atlas arrived in his stock, Joe called me that day and encouraged me to check it out. He knew that I was thinking about something bigger than a Tiguan. I drove the Atlas and enjoyed it but was worried that it wouldn't fit in my garage alongside our other cars. Joe encouraged me to drive the Atlas home to see if it fit! I did just that and discovered that the Atlas was too big...we'd be shimmying in between cars every day! Alas, when I returned the Atlas, I went straight away back to a Tiguan--a car I loved. Joe anticipated that direction and had a wonderful Tiguan all ready and waiting for me. THIS sort of customer service is impressive and refreshing...Above and beyond and then some! More
by Das Auto Girl
Employees Worked With
Joe Walker
May 29, 2017
Easy car buying This was our second purchase in four months from Joe. Easy, fast , no pressure. We drove over two hours to get there. I would recommend Ganley and Jo This was our second purchase in four months from Joe. Easy, fast , no pressure. We drove over two hours to get there. I would recommend Ganley and Joe Walker for your next car. More
by Mx2010
Employees Worked With
Joe Walker
May 28, 2017
best car-buying experience ever! Mildred was welcoming and friendly. She was informative and professional and quick to provide any request I made. My experience with buying my car w Mildred was welcoming and friendly. She was informative and professional and quick to provide any request I made. My experience with buying my car was stress free and actually pleasant, thanks to Mildred. I love my car and Mildred too! More
by jillith
Employees Worked With
Jenny: professional and efficent. , Mildred Savage
May 08, 2017
Great Experience, Great Service This was my first car buying experience and Joe made it a great one. He was extremely personable and easy to talk with regarding my concerns, price ra This was my first car buying experience and Joe made it a great one. He was extremely personable and easy to talk with regarding my concerns, price range, etc. He never came off as a "salesman" and I could tell he was a truly genuine individual. I will be a repeat customer because of my experience at Ganley VW. Thanks Joe you the man! More
by Alex Ferrara
Employees Worked With
Joe Walker
May 03, 2017
Superstar!!! Joe is a superstar. I am a four-peat customer with Joe. He has always been patient and understanding and I walk away each time a very satisfied custom Joe is a superstar. I am a four-peat customer with Joe. He has always been patient and understanding and I walk away each time a very satisfied customer. I pass on his name to all who are interested in purchasing a new/used vehicle. More
by Lovetta
Employees Worked With
Joe Walker
May 01, 2017
Thrilled with the car and the shopping experience :-) Mildred was very attentive to our needs. She listened and responded promptly with information and assistance. We really felt like she cared and wante Mildred was very attentive to our needs. She listened and responded promptly with information and assistance. We really felt like she cared and wanted to help us get the car we really loved. Couldn't be happier! Our experience with Wesley (sp?) in finance was great as well. He was prompt, efficient, well organized and a pleasure to do business with. More
by MT in Hudson
Employees Worked With
Michael Friedman, Major Harrison, Mildred Savage
May 01, 2017
Shawn Really Wants to Help You Shawn couldn't be more helpful. He started the conversation by asking my husband and I about our current vehicles. He asked what we liked about the Shawn couldn't be more helpful. He started the conversation by asking my husband and I about our current vehicles. He asked what we liked about them. Then he asked what we were looking for in a new vehicle, especially any must-have features. This was extremely important since we were looking for a manual transmission vehicle with certain options. He showed us the vehicles in stock that had some of the features, so we could envision them. Then he and his manager searched until they found the exact car and had it transferred to their dealership. We love our car and couldn't be happier with the entire process. Thanks Schawn! More
by Elle in C-Town
Employees Worked With
Schawn Smith Jr
