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Ken Ganley Volkswagen Bedford
Bedford, OH
1,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 17, 2018
Fantastic Dealership Darren Cartwright was very knowledgeable and courteous. He was very honest and gave me a "feel good" vibe when discussing options with him. I have sea Darren Cartwright was very knowledgeable and courteous. He was very honest and gave me a "feel good" vibe when discussing options with him. I have searched high and low for cars and to feel this calm talking to a car salesman is rare. He truly is great. He kept in good communication with me not only before, but AFTER I purchased the car (again rare). I will certainly return to see him when I purchase my Passat in the next few years. More
by VWKuharik
Employees Worked With
Darren Cartwright
April 17, 2018
Awesome Every time I go purchase a vehicle it’s always a wonderful experience. Joe Walker is a awesome guy. He’s the best,helpful,always a good visit Every time I go purchase a vehicle it’s always a wonderful experience. Joe Walker is a awesome guy. He’s the best,helpful,always a good visit More
by Jetta22
Employees Worked With
Joe Walker
April 16, 2018
Excellent experience for a first-timer For someone who has never had her own car, I felt as though walking around car lots and shopping for a vehicle would be a complicated process based on For someone who has never had her own car, I felt as though walking around car lots and shopping for a vehicle would be a complicated process based on what I've heard from others. Thankfully, I hit the jackpot when Darren walked up to my parents and I as soon as we arrived outside of the dealership! Not only was he very welcoming, but he made the experience very simple and straightforward for someone who knows nothing about the ins and outs of getting a car, and from there I was able to make a purchase. The Irish accent may have helped a little, though! More
by Destinee Murray
Employees Worked With
Darren Cartwright
April 16, 2018
Excellent customer service Darren Cartwright went above and beyond being a good salesman. I live far from the dealership but Darren kept in touch. He went as far as taking pic Darren Cartwright went above and beyond being a good salesman. I live far from the dealership but Darren kept in touch. He went as far as taking pictures during a snow storm so I could see new inventory. He was professional and very kind. I am a picky buyer and Darren answered all my questions with a smile. Darren is a good salesman and a true gentleman. I love my new passat. I hope that Ganley realized what an asset Darren is to their team. More
by Jane canary
Employees Worked With
Deb in financing was great. Very patient and understanding, Darren Cartwright
April 14, 2018
Straightforward and easy to deal with! Buying a car can be stressful and confusing with so many factors to consider- so much so that I put it off as long as I possibly could. When it finall Buying a car can be stressful and confusing with so many factors to consider- so much so that I put it off as long as I possibly could. When it finally came time to trade in my old vehicle, Darren was amazingly helpful and knowledgable about many different types of cars, not just Volkswagen. He was able to provide comparisons between vehicles and simplify pricing, features, and other things to help me make my decision. That's another reason I gave him a 5-star rating: it was MY decision, start to finish. I never felt like I was being pushed around or pressured into a decison. Darren was patient in answering my (many) questions and when I finally settled on a 2016 Honda CR-V, the paperwork was quick and painless. Everyone I dealt with at Ganley was friendly, helpful, and organized, making the car-buying process easy and stress free! More
by Kate Oulton
Employees Worked With
Darren Cartwright
March 24, 2018
Win-win for the Shannon family buying with Joe Walker! Joe came highly recommended by a long-time friend of mine, John Appleby, who works in the service dept. My experience with Joe couldn’t have been bett Joe came highly recommended by a long-time friend of mine, John Appleby, who works in the service dept. My experience with Joe couldn’t have been better. He was patient, kind, knowledgeable and organized. He helped me purchase a 2015 Tiguan, which I love! I told Joe about my college-age daughter who had been turned down a couple of times for a loan. He dove into the situation and was able to find a solution quickly her. She ended up purchasing a 2015 Jetta. We both couldn’t be happier! Thanks, Joe, and the entire Ganley VW Group. It was a great experience!! More
by JenShannon
Employees Worked With
John Appleby, Joe Walker
March 22, 2018
Stress free car buying experience with Joe Walker I am so happy with my second VW Passat from Ganley Bedford and Joe Walker. Joe is attentive, patient and very knowledgeable. He truly wants you to f I am so happy with my second VW Passat from Ganley Bedford and Joe Walker. Joe is attentive, patient and very knowledgeable. He truly wants you to find the right car for you! Give him a call or email and you will be happy you did. Joe is a great guy and took the stress out of the car buying process. More
by Lisa K
Employees Worked With
Joe Walker
March 21, 2018
Love my Beetle and Joe Walker! Went to Ganley Bedford Imports just to look and came home with a brand new Turbo Beetle. Love it! Joe Walker is the best salesman ever! Everyone th Went to Ganley Bedford Imports just to look and came home with a brand new Turbo Beetle. Love it! Joe Walker is the best salesman ever! Everyone there is great. Friendly, courteous, happy, polite. I could go on and on. From sales, finance, service they go above and beyond. Joe spent the entire day with us and put up with all my questions. Best car salesman and a truly great person. Can't say enough about the entire experience. Go there and ask for Joe. More
by Chris Morford
Employees Worked With
Joe Walker
March 13, 2018
New Jetta GLI: ) I just purchased my 2nd VW Jetta from Joe Walker. He is the absolute best!!! I highly recommend him, as he goes over & beyond!! -April I just purchased my 2nd VW Jetta from Joe Walker. He is the absolute best!!! I highly recommend him, as he goes over & beyond!! -April More
by Apryll
Employees Worked With
Joe Walker
March 12, 2018
Joe Walker Cheerful, knowledgeable, respectful salesman. Patient to work out a buying agreement that was best for us. Made us feel like family with enthusiasm Cheerful, knowledgeable, respectful salesman. Patient to work out a buying agreement that was best for us. Made us feel like family with enthusiasm and eagerness. Amazing customer service. More
by Jill
Employees Worked With
Joe Walker
