Ken Ganley Volkswagen Bedford

Easy going I was able to find a car that fit my needs in the price range I wanted. It was a low pressure environment and they worked with me to fit me in at the I was able to find a car that fit my needs in the price range I wanted. It was a low pressure environment and they worked with me to fit me in at the end of the day and made a quick easy process to get my car. More

Great experience working with Darren! Darren was extremely helpful and made my transition to Cleveland so easy. He went out of his way to find me a car suited to my needs and stayed to mak Darren was extremely helpful and made my transition to Cleveland so easy. He went out of his way to find me a car suited to my needs and stayed to make sure everything was finalized. I highly recommend him to anyone who wants a dedicated dealer who wants what is best for you. Thank you again Darren! More

Painless and satisfying buying experience I test drove the same car MANY times and just wasn't sure. I then test drove other vehicles, too. My salesman, Darren never made me feel like I was pu I test drove the same car MANY times and just wasn't sure. I then test drove other vehicles, too. My salesman, Darren never made me feel like I was putting him out. He was extremely knowledgeable about every vehicle on the lot and went the 2nd, 3rd and 4th mile to find me my dream car. I can't tell you how impressed I am by his patience and work ethic...and he's hilarious! He and the staff at Ganley Volkswagen and Subaru treated me like gold and you can bet I will be coming back when I am ready for my next car. More

Ideal buying experience We had a great experience working with Darren. He offered as much help as we needed without being overbearing, and helped us get exactly the vehicle We had a great experience working with Darren. He offered as much help as we needed without being overbearing, and helped us get exactly the vehicle and financing we were looking for. More

Beetle I wanted forever I worked with Harold and Darren They were very considerate,friendly and took their time to explain everything about my new beetle Daisy Thank you I worked with Harold and Darren They were very considerate,friendly and took their time to explain everything about my new beetle Daisy Thank you More

Lied, denied, and abused I contacted Ganley after learning from Volkswagen national that it was the closest Volkswagen designated repair station for Winnebago Rialtas. The p I contacted Ganley after learning from Volkswagen national that it was the closest Volkswagen designated repair station for Winnebago Rialtas. The person who answered the phone assured me that Ganley could do the work. I dropped the Rialta off on a Sunday as instructed, driving nearly 2 hours, with my ride home following me. I was contacted Monday morning by Mike. He said no one there "remembered" telling me Ganley could do the work. I told him what I was told, and he repeated that no one there said that. Huh. Like I'd drive a total of 4 hours on a whim? I asked what their hours were so I could pick it up after work. He said the late hours were Thursday. I said I would pick it up then. Wednesday early afternoon I get a call, asking when I am going to get it out of there. "It's big, and it takes up too much space" (the Rialta fits in a car parking space). I said, on Thursday, like I said before. He said, well, I talk to so many people. Throughout, I was treated as an annoyance and inconvenience. Mike was neither apologetic nor gracious. No compensation was offered for my time, gas, and due diligence which Ganley staff made irrelevant. I have disposable income and I will NOT be spending any of it at any of the Ganley properties. More

No pressure sales A couple friends of mine recommended salesman Darren Cartwright when I mentioned I was interested in purchasing a new Volkswagen. Mr. Cartwright was v A couple friends of mine recommended salesman Darren Cartwright when I mentioned I was interested in purchasing a new Volkswagen. Mr. Cartwright was very professional and personable. Darren addressed all of our questions and concerns promptly. There was no pressure whatsoever during the whole process. More

From start to finish I was treated great it was like I was f I gave them this rating because of the way we were treated it was like we have known each other for a very long time I gave them this rating because of the way we were treated it was like we have known each other for a very long time More

Great experience! Friendly people and great service. Darren Cartwright really made the process easy and I look forward to working with him again in the future. Thanks! Friendly people and great service. Darren Cartwright really made the process easy and I look forward to working with him again in the future. Thanks! More