Ken Ganley Volkswagen Bedford

Purchasing a New Car Made Enjoyable My wife and I recently moved back to Cleveland and were in the market for an SUV. We went to a number of different dealerships and had at best average My wife and I recently moved back to Cleveland and were in the market for an SUV. We went to a number of different dealerships and had at best average experiences, a number of them were the type that make buying a new car an experience I try to avoid. When we met Darren Cartwright at Ganley VW our day vastly improved. He was personable, knowledgeable and efficient. We able to test drive and complete the purchase in a very short period of time. When we were driving home from the dealership my wife said to me "This is the first time I have ever purchased a car that I think I would actually enjoy going to dinner with the salesman." More

My used car shopping experience I had a very good experience car shopping at your dealership....I had been looking for either a used GMC Acadia and was also looking at Honda Pilots a I had a very good experience car shopping at your dealership....I had been looking for either a used GMC Acadia and was also looking at Honda Pilots as well..the night I went to look at a Pilot it turned into a disappointing waist of time..I dealt with Presige Auto Mall in Tallmadge.i drove from Massillon to view nothing.didnt even call me to not come.he Long story short the salesman promised the car would be able to view and drive..it wasn't Totally unprofessional....discouaraged I phoned Ganley as you had that vehicle on your website... Darren Cartwright answered the phone... couldn't have been more nice and helpful...total professional...he had the car washed and ready for a demo ride...I was impressed..plus he has a great personality I was very interested in buying the 2012 Acadia after test driving with him... Even the Wheeling and Dealing went well Pretty much virtually painless...I'm happy with the deal I got as well as having a great salesman....he's going places...you have a fantastic person on your team...I'd buy from him again if that time ever comes The finance department was wonderful too Got me a pretty good rate as my credit isn't A#1 quite yet... That's my review...10 stars if that's the top rating...thank you Ganley Volkswagen Sincerely Yours Seth E. Smith More

Best experience in car buying This was the nicest experience by far in purchasing a new car. A special note of appreciation to Darren Cartwright, who made the entire experience fro This was the nicest experience by far in purchasing a new car. A special note of appreciation to Darren Cartwright, who made the entire experience from start to finish a very pleasant one. And we appreciated the short amount of time it took for our paperwork to be processed and completed, thanks to our great finance man (whose name escapes me). Though it was our first time at Ganley VW of Bedford, they have a lifelong customer in us! More

Painless I have been using the service department for the past ten years, which has excellent customer service and communication. John Appleby knew me well eno I have been using the service department for the past ten years, which has excellent customer service and communication. John Appleby knew me well enough to set me up with a loaner car that i would love during a three day repair. Kelli transitioned me over to sales, that led to me buying that model five months later, and I worked out a great deal with Darren and Jenny. Also, Dayton was very professional and made financing easy. More

Satisfied Everyone was extremely nice, took their time. Listened to my situation. Did what they could to help me out and have my business. I’m very satisfied wi Everyone was extremely nice, took their time. Listened to my situation. Did what they could to help me out and have my business. I’m very satisfied with the vehicle. The quality service I was provided with. The polite and friendly attitude of my salesman. Overal 10/10! It almost felt as if my salesman had placed himself into my shoes and appreciated my time and effort in order to be able to get me in a brand new vehicle which I am very happy and pleased to be driving. More

First time getting a car It was a great first experience it went up and down but I ended leaving with the car which was great at the end of the day. It was a great first experience it went up and down but I ended leaving with the car which was great at the end of the day. More