Ken Ganley Volkswagen Bedford

Great Dealership I actually had a great experience at a car dealership. Darren Cartwright is awesome and I couldn’t have had a nicer guy! He went above and beyond in h I actually had a great experience at a car dealership. Darren Cartwright is awesome and I couldn’t have had a nicer guy! He went above and beyond in helping me buy my car. The showroom was clean and had a pleasant atmosphere. I was very relaxed and the whole endeavor was pretty seamless. Joe Scott, the Manager was also very down to earth. Very happy with my new car. By the way, I bought a certified pre-owned 2015 VW Tiguan SE. Darren even took time to help me set up my phone contacts in the car and went through the different items within the car. 5 stars! More

Great experience! This was my third car at this dealership and I will continue to go back. Devanta and Major made the experience quick and negotiated to get me at a pay This was my third car at this dealership and I will continue to go back. Devanta and Major made the experience quick and negotiated to get me at a payment I was comfortable with. They were extremely accommodating and worked to make sure I left happy. More

Great experience Dealership remained true to its advertised pricing! Connected through internet department, discussed specifications I was looking for, and they called Dealership remained true to its advertised pricing! Connected through internet department, discussed specifications I was looking for, and they called me right back. Set up an appointment and made things real easy. Darren Cartwright did a great job More

Wonderful car-buying experience I had a surprisingly enjoyable experience buying a car from Ganley Volkswagen of Bedford. Darren was a natural conversationalist who made the test dri I had a surprisingly enjoyable experience buying a car from Ganley Volkswagen of Bedford. Darren was a natural conversationalist who made the test drive both stress-free and fun. I knew in advance that I had a strong bias for the Volkswagen; after all I was bregrudingly trading in an 07 GLI only 180K miles young that I was still madly in love with only at my wife’s insistence. I suspect jealousy was high on her list of motives for this. I got the feeling that even if I wasn’t so high on the car he was selling that the experience would have been just as enjoyable. This didn’t seem like much work at all to him, but rather an enjoyable way to spend the day; meeting people, playing with features on new cars, and working in as much non-car related conversation through it as possible. He seemed to be very good at understanding what I was looking for in the car itself. When I grumpily ranted on about the distracting nature of touch-screen controls, he quickly remarked how he would play with that and talk me through; I drive. When I remarked at how I wanted my new car to still load 8 foot 2x4’s during surprise runs to Home Depot, he asked if I had brought one to test. I hadn’t, but he grabbed a measuring tape anyway. These are important things to know! (At 10 feet you have to crack the front window, but it will hold 9 foot boards if you angle them right). After I bought the car, we traded plates from my old car to the new one. My MKV front license plate holder didn’t convert to the MKVII tow hole. He forwarded ahead texts to show possible alternatives for that as well. Again, I didn’t really expect to have that much fun trading in my old car for my new one but it was a joy. More

Easy and straightforward My experience with Ganley was very good. I had just gotten into an accident where my car was totaled and was able to get a new car within a couple day My experience with Ganley was very good. I had just gotten into an accident where my car was totaled and was able to get a new car within a couple days of the accident. I had a pretty good idea of what I wanted and Darren Cartwright was able to find several options for me within my price range. More

"OMG, Malycia and Joshua, best duo I've ever encountered!!!! So, I came to the dealership a little down and out because I really don't like coming to dealerships plus it was coming toward the evening time, but w So, I came to the dealership a little down and out because I really don't like coming to dealerships plus it was coming toward the evening time, but when I walked into the Volkwagen showroom about 730, it felt like home. Everyone was either a family member or a friend of the family and I immediately settled down. I walked to the desk and Jenny showed me to the QUEEN!!! (Malycia) anyway, we were talking about the car I wanted and that's when Joshua Graves walked through the door. He walked toward the back of the dealership but Malycia called him and when I tell you he was the most polite and thoughtful person, he really did that. He grabbed the two vehicles and brought them up front. Him and Malycia fed off of each other so well I was just like in awe. She would say something and as if on cue, Joshua would come in and with more information and vice versa. Crazy part about this process, you would've thought Joshua was a salesman, no no nooo Joshua is an assistant for someone at the sister store Subaru up the hill. That's how much he knows the product. Malycia then started the process (that was so fast, educating) we went on test drives, and I chose the Tiguan. She was so thoughtful and so helpful during the process. She's amazing and Joshua is amazing as well. But the both of them are just freaking unbelievable; the best dealership duo there is and its not one single dealership that can compete with them. Joshua should have a seat at the desk up front. Major great job hiring GREAT YOUNG ADULTS WHO CARE FOR CUSTOMERS!!!!! I'm Definitely referring all my contacts. More

Great place to get a car! I had a great experience at Ganley Volkswagen of Bedford. Initially, we went online to find some certified used cars, and the day we went shopping was I had a great experience at Ganley Volkswagen of Bedford. Initially, we went online to find some certified used cars, and the day we went shopping was on a weekend, so the dealerships are always hectic. We were greeted at the door promptly and directed to Darren. We were able to look at the car we found online along with another car, which is the one I ended up purchasing! Darren was great. he looked online to find what they had in stock that fit our price range and my picky needs. He's very approachable, has an awesome sense of humor and was very helpful about everything. He answered all our questions, and was courteous and honest. He didn't seem to care that we were after a used car instead of a new one, and that made me really comfortable. After purchasing the car, I had a trouble with one of the key fobs. I emailed Darren and he told me to swing by and get it looked at when I could. I brought it back in and it was addressed ASAP. While it took longer than I thought it would, it was only because the shop was being super thorough. (I ended up needing a replacement key fob, which was ordered.) He's been in touch since buying my Passat to check in and make sure everything is going well. If I know anyone in our area who is looking for a car, I'm sending them to him! More

Great experience! Darren was great! He was very personable and genuine. I will definitely recommend him to my friends and family! Please give him a raise! 😊 He Darren was great! He was very personable and genuine. I will definitely recommend him to my friends and family! Please give him a raise! 😊 He did job of listening to what I wanted! More