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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
November 04, 2018
Great experience! Joe was very dedicated to making sure I got the exact vehicle I was looking for at the price I wanted. He is friendly and professional. I enjoyed my e Joe was very dedicated to making sure I got the exact vehicle I was looking for at the price I wanted. He is friendly and professional. I enjoyed my experience! More
by JenniferHardulak
Employees Worked With
Joe Walker
November 02, 2018
Professional, prompt, fair, and friendly We recently bought a 2018 VW Atlas from this dealership and had a great experience with salesman Joe Walker. He was very knowledgeable about the vehi We recently bought a 2018 VW Atlas from this dealership and had a great experience with salesman Joe Walker. He was very knowledgeable about the vehicle, and was enthusiastic without being pushy. He explained every feature on the vehicle and was patient with our questions and decision-making process. Overall, the dealership treated us fairly on price and processed our transaction very quickly. I have bought many vehicles in my lifetime and I can say this was as pleasant an experience you can have when plunking down a large chunk of change on a fancy piece of rolling metal. I would not hesitate to send my family and friends to Joe Walker. More
by WVVW
Employees Worked With
Joe Walker
November 01, 2018
Bought a used Volkswagen Jetta All went really smooth. Car was everything they said it would be. No surprises. Price was right and fair. Highly recommend trying them. Worthmy drive All went really smooth. Car was everything they said it would be. No surprises. Price was right and fair. Highly recommend trying them. Worthmy drive there. More
by AnotherYinzer
Employees Worked With
Adrian, Darren Cartwright
October 30, 2018
A welcome dealership and happy with my ride!!! Darren was a wonderful and straight forward guide on my first car purchase. He worked with me to test drive a few cars and gave me the time to make my Darren was a wonderful and straight forward guide on my first car purchase. He worked with me to test drive a few cars and gave me the time to make my pick. He was very helpful and showed my a lot of tips about my Jetta. Some humor didn't hurt. Buying was a breeze and everyone at the dealership was helpful. More
by cars-great333
Employees Worked With
Darren Cartwright
October 22, 2018
Enjoyable experience I switched to vw from being a long term Audi customer. I had purchased a vw jetta from Darren Cartwright last March for my son. He was professional, e I switched to vw from being a long term Audi customer. I had purchased a vw jetta from Darren Cartwright last March for my son. He was professional, easy to work with and honest. He followed up with me regarding my Audi since my purchase in March. I decided to make the switch to vw based on the sales team of Darren and Joe. More
by Terrese
Employees Worked With
Joe Walker, Darren Cartwright
October 21, 2018
Great friendly experience Had a great experience working with Ganley Volkswagen. My car had a major unrepairable engine problem that I was really concerned about because I stil Had a great experience working with Ganley Volkswagen. My car had a major unrepairable engine problem that I was really concerned about because I still owed quite a bit on the car and was worried about what I could do. Ganley came through big time and was able to roll my negative equity into a great leasing option that I hadn't even considered before. Margarit in the service department, Darren as our salesman, and Adrianne as the finance agent were all wonderful and exemplary in not only easing my previous vehicle burden but also producing a great solution and putting me in a great car. I look forward to driving my 2018 Passat for the next 4 years and beyond, and coming back to Ganley VW in the future. More
by Josh B
Employees Worked With
Margarit, Adrianne, Darren Cartwright
October 21, 2018
No hassle. Worth the 2 hr drive. My local dealer tried a bait and switch on me. The car I wanted was "not for sale, it has a chipped windshield" I looked on line, found what I wanted My local dealer tried a bait and switch on me. The car I wanted was "not for sale, it has a chipped windshield" I looked on line, found what I wanted at Ganley in Cleveland. I called Ganley, they held the car and 4 hours later I was driving off the lot with the car i wanted. Everyone was very helpful through the process. The 2018 touring does not come badged as "touring" but the 2019 does. I mentioned that I sure wished the 2018 had the touring badge. Jeff the service manager said he would look into if it was available on Monday. On the way home I told my wife I did not expect Jeff to follow through with the late Sunday promise. Jeff proved my skepticism wrong and Monday he called to say he had it on order for me. It is now on the car. Darren was great, did what he said, and never gave me a reason to doubt him. I am very happy with their service. It was a Very busy day at ganley, they sold 26 cars out of that showroom that day. We got there from Columbus at about 3 on a Sunday. We were the last out the door and felt very good about our decision to work with Darren and Ganley. Jeff topped it all off with the follow through on the touring badge. Thanks folks! More
by 123
Employees Worked With
Darren Cartwright
October 19, 2018
Great experience! Joe Walker and his team stayed after hours to get me into a new Tiguan. They were so helpful and friendly, and I love the car! Definitely recommend Jo Joe Walker and his team stayed after hours to get me into a new Tiguan. They were so helpful and friendly, and I love the car! Definitely recommend Joe and Ganley. More
by leshlecluyse@gmail.com
Employees Worked With
Joe Walker
October 18, 2018
Pressure free & met our needs We had a very good experience purchasing our new vehicle. Darren was friendly, knowledgeable, and organized. He genuinely seemed to care about meeti We had a very good experience purchasing our new vehicle. Darren was friendly, knowledgeable, and organized. He genuinely seemed to care about meeting my families needs, not a sales quota. The overall process was quick and pleasant. More
by Lemo7878
Employees Worked With
Ben in finance - he also gets 5 stars, Darren Cartwright
October 09, 2018
Excellent Darren did a fantastic job with helping get into the vehicle that I wanted! He wasn’t pushy, and he didn’t tell me what could not be done as far as fi Darren did a fantastic job with helping get into the vehicle that I wanted! He wasn’t pushy, and he didn’t tell me what could not be done as far as financing! He stayed in contact with me to make sure I was still looking to purchase the vehicle. I fell like he did an outstanding job. I was very comfortable and don’t feel like I’ve been swindled. I’ll be referring anyone in he market for another vehicle to come and do business with Darren. More
by Charlie
Employees Worked With
Darren Cartwright
