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Ken Ganley Volkswagen Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.6
1,110 Reviews
Call Dealership (855) 530-5490
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,110 reviews

September 10, 2024

My car has a monitor set for 80mph. Upon them returning my car I was alerted about a speed of 83mph. Since when is that acceptable? More

by Rick R. Former customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure as they gave me multiple people.
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Sep 13, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Sep 13, 2024 -

Rick R. Former customer responded

I will be waiting on a phone call or email.

September 09, 2024

This dealership has the best service department with technicians that are very polite and knowledgeable More

by Jihan Nassif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, John Scott, Alexis Williams, Daniel Harris
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Sep 11, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Excellent customer swrvice, very professional and friendly . The service was over and beyond my expectations. . More

by stubbskathy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Love, Howard Micenmacher, Cathy Burnstine, John Callahan, Jack Hamel, Isaiah Bush, Michael Reddick, Eaton Jones, Ron Jofferion
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Sep 11, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

Very professional nice Patience teshonseawright was very helpful kind he was very respectful To me wonderful job I appreciate him a lot I love my car 😘 More

by Chanel price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teshon seawright
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Sep 09, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

Easy to get an appointment Service was quick and efficient. Mgr was friendly and helpful More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
Report | Print
Sep 07, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi Cookie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 31, 2024

I was very pleased with the excellent work on my car. At my arrival I was received with warm greetings. The time I spent waiting I was informed about the progress. And when the work was done on my car, z More

by gbatrouny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Sep 06, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Does An Amazing Job Of Making Sure Youu Leave Happy And Driving. Overall I Had An Amazing Experience. More

by Shytown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Te’Shon , Ethan
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Sep 01, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2024

I received excellent and timely service. The work performed was thorough and inspection was specific. More

by Courtney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Aug 31, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello Courtney, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 26, 2024

Tae, salesperson, and Wally Brown, sales manager, were both kind, courteous and attentive! Wally had to locate a new Jetta S, and Tae handled the rest! More

by Stephenfboros5319
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The Smith Carter
Report | Print
Aug 27, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

I was truly impressed by Ken Ganley and Joe Walker. He knew every detail of each car we looked at and made the process of buying a new car enjoyable. I would recommend Joe to all my friends and family More

by Thecla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Aug 24, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Volkswagen Bedford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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