Ken Ganley Volkswagen Bedford

New Tires added plus alignment to prepare for winter months 50000 goodyear tires put on and alignment done in about 3 hours of time on 10-21-2019 plus alignment to prepare for winter months 50000 goodyear tires put on and alignment done in about 3 hours of time on 10-21-2019 More

Great Customer Service Andrew is very knowledgeable and customer oriented. He kept me updated on all that was going on and had options ready should the work take longer tha Andrew is very knowledgeable and customer oriented. He kept me updated on all that was going on and had options ready should the work take longer than expected. Thank you Andrew for such extraordinary service! More

Happy Not only did they give me an oil change, they discovered a worn part which they replaced. Very grateful for their attention to detail. Thank you. Not only did they give me an oil change, they discovered a worn part which they replaced. Very grateful for their attention to detail. Thank you. More

2019 Passat transmission failure My 2019 Passat had a transmission failure on the freeway resulting in the car being towed to Ganley Volkswagen of Bedford. Margaret a service advisor My 2019 Passat had a transmission failure on the freeway resulting in the car being towed to Ganley Volkswagen of Bedford. Margaret a service advisor for Ganley supplied me with a loaner vehicle and told me she would contact me after the mechanics inspected the vehicle. I received a call the short time later and was informed that the transmission of my vehicle would need to be replaced and they already ordered a replacement from Volkswagen. A replacement transmission arrived two days later and repairs were completed in a few days. Ganley kept me informed of the progress of my repairs and I received the car back in less than a week total. My vehicle was in perfect condition when I received it and I was impressed with the speed of the repairs and the courtesy of all the people involved at Ganley Volkswagen. I have also received several follow-up calls since receiving my repaired vehicle ensuring that all repairs were completed to my satisfaction. The service personnel were easy to work with and exceeded my expectations. More

Great service The gentleman in the service center did a great job. Everyone is always friendly and knowledgeable, I love that the quote for my repair were right on The gentleman in the service center did a great job. Everyone is always friendly and knowledgeable, I love that the quote for my repair were right on point with the actual charge, More

Fast and easy Mike was my service guy and he was awesome got me in and out and also went over information about my car that I wasn’t aware of Mike was my service guy and he was awesome got me in and out and also went over information about my car that I wasn’t aware of More

Excellent Andrew is the best!!! Excellent customer service and very helpful. Always very willing to help out to get my car down for service and returned to my Andrew is the best!!! Excellent customer service and very helpful. Always very willing to help out to get my car down for service and returned to my work!! More

Service of my VW Jetta Ganley Volkswagon is a very good company! The service department is wonderful. They really try to make you comfortable while you wait for the service Ganley Volkswagon is a very good company! The service department is wonderful. They really try to make you comfortable while you wait for the service department to take your car back to service it! Every week I take my car to get a car wash and they always park it in a space of which I can dry it off without feeling like you are going to get hit by another car! Also making appointments is easy process! More