Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Volkswagen Bedford
Bedford, OH
1,095 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,095 reviews
January 20, 2020
Purchase of lease car Everyone at the dealership made us feel welcome, and they were very accommodating towards our needs. They were also very knowledgeable. Both Howard, s Everyone at the dealership made us feel welcome, and they were very accommodating towards our needs. They were also very knowledgeable. Both Howard, salesman, and Adrian, financial person, made the process easy and very comfortable. More
by PILLA.JOSEPH
Verified CustomerEmployees Worked With
Howard Micenmacher, Joe Scott
January 16, 2020
a wonderful experience Joe Walker is a totally honest person whom as long as he sells cars I would buy from him again. I would recommend my family and friends to buy from hi Joe Walker is a totally honest person whom as long as he sells cars I would buy from him again. I would recommend my family and friends to buy from him. More
by captainpunchbuggy
Employees Worked With
Joe Walker
January 11, 2020
It took over three hours to get an oil change and the service writer didn’t even look at me while I was waiting let alone provide an update. I had to ask what was going on with my car at the 2.5 hour mar service writer didn’t even look at me while I was waiting let alone provide an update. I had to ask what was going on with my car at the 2.5 hour mark. Then it took 15 minutes for her to come back. I will not be returning for service. More
by Smichalec1
Employees Worked With
I don’t know their names.
January 08, 2020
Not good If you screw something up, costing your customer hours of wasted time and a week+ without his car for a routine, scheduled maintenance, you don't offe If you screw something up, costing your customer hours of wasted time and a week+ without his car for a routine, scheduled maintenance, you don't offer a $6 discount on a $300 bill "to make it right." srsly...? More
by Bob Chuck
Employees Worked With
Mike?
January 03, 2020
I have received the help that I needed while my car was fixe I always take my car to Ganley of Bedford for services ever since I purchased it there and fell that I was in hands always. I always take my car to Ganley of Bedford for services ever since I purchased it there and fell that I was in hands always. More
by WILLIE SHANNON
Employees Worked With
Schawn Smith Jr
January 03, 2020
very well satisfied very professional service All things were a go from the appointment time through service time a drive away time after service completion. Well satisfied. Allwork was fully e All things were a go from the appointment time through service time a drive away time after service completion. Well satisfied. Allwork was fully explained as to the findings and repair needs. More
by DRASSEFF
Employees Worked With
Michael Murphy, Howard Micenmacher
January 01, 2020
Awesome They have always been honest and above board...treated me with respect.I highly recommend Mike and John..thanks guys For all that you do for customer They have always been honest and above board...treated me with respect.I highly recommend Mike and John..thanks guys For all that you do for customers like me More
by MARTINSV
Employees Worked With
Mike, john
December 19, 2019
New Lease Process I came in because I got a letter saying I could get out of my Passat lease early and Kevin Weiss made the process easy to turn that car in and lease a I came in because I got a letter saying I could get out of my Passat lease early and Kevin Weiss made the process easy to turn that car in and lease a new Jetta. I came in Saturday afternoon and picked up the new car Monday night. More
by WLEVINE218
Employees Worked With
Kevin Weiss
December 17, 2019
Great Purchase Awesome experience very helpful and honest! I would record anyone I know looking for a car to come to these guys! It wasn’t a long drawn out experienc Awesome experience very helpful and honest! I would record anyone I know looking for a car to come to these guys! It wasn’t a long drawn out experience like I have had in the past! More
by DOUGLAS_TANASIA
Employees Worked With
Linell Renda
December 15, 2019
Great experience The entire buying experience was effortless. Schawn was very thorough going over every aspect of the vehicle (ie. maintenance schedule, infotainment The entire buying experience was effortless. Schawn was very thorough going over every aspect of the vehicle (ie. maintenance schedule, infotainment, etc.). Schawn was professional and a pleasure working with. More
by GIOVANNI
Employees Worked With
Schawn Smith Jr, Pete Kash
