Ken Ganley Volkswagen Bedford
Bedford, OH
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Questioner Mr Greg love is has a pleasant personality, takes time to help me as needed never once did he ignore my questions, made me feel comfortable at the dea Mr Greg love is has a pleasant personality, takes time to help me as needed never once did he ignore my questions, made me feel comfortable at the dealership and Mr. Love took time to meet my needs as far as selling me my car. He makes follow up calls. Mr. Love goes over an beyond to satisfy customers that's what he did for me.. More
I’ve leased/ purchased 4 vehicles at Ganley Volkswagen and each time I had the pleasure of working with Joe Walker. He made the process smooth and never made me feel pressured to buy. Will definitely cont and each time I had the pleasure of working with Joe Walker. He made the process smooth and never made me feel pressured to buy. Will definitely continue working with him in the future! More
In and out Great service from Kevin. Quick and friendly from service department. Second vehicle from here. Would recommend. Clean and welcoming. Will rem Great service from Kevin. Quick and friendly from service department. Second vehicle from here. Would recommend. Clean and welcoming. Will remain a customer for years to come. More
Tire rotation and up date My husband took our 2019 Passat in for service and as usual Jim and his crew did a fantastic job on making sure that our car is in great condition for My husband took our 2019 Passat in for service and as usual Jim and his crew did a fantastic job on making sure that our car is in great condition for the winter weather. From rotating the tires to checking the oil, windshield wiper cleaner. They even washed the car so we are all set for this winter weather that is being predicted and we know will surely come our way. Thank you again for providing a great service. More
oil change it took over 1.5 hours to get an oil change. that is crazy. also they could not figure out whose car was in and they went back in forth about i just h it took over 1.5 hours to get an oil change. that is crazy. also they could not figure out whose car was in and they went back in forth about i just has an oil change but i didn’t. all was blamed on computer but honestly it is just not asking questions and realky caring. i will not take back to wait 1.5 for an oil change. More
service Gentlemen that handled my job was courteous, professional and friendly.work was done very quickly with no complaints. Everyone in the service departme Gentlemen that handled my job was courteous, professional and friendly.work was done very quickly with no complaints. Everyone in the service department was very friendly!! More
Great Experience Howard was my salesman that helped me find what i wanted and set me up with it once i picked. Love my new car and very grateful to have had Howard hel Howard was my salesman that helped me find what i wanted and set me up with it once i picked. Love my new car and very grateful to have had Howard help me. More
Flat tire My tire pressure light came on and I took it into the service department without an appointment. I was helped right away and they took care of the pr My tire pressure light came on and I took it into the service department without an appointment. I was helped right away and they took care of the problem and I had a new tire in about an hour! Very appreciative of the fast service More
Very quick service and very informative I was impressed with how fast I got my car back and how informative my tech was. He didnt try to upsell me on anything which is really nice. I was impressed with how fast I got my car back and how informative my tech was. He didnt try to upsell me on anything which is really nice. More
Amazing and straight to the point I gave this rating because my salesman is great at what he does because he learned from the best. I will definitely recommend my friends to go and him I gave this rating because my salesman is great at what he does because he learned from the best. I will definitely recommend my friends to go and him, and him only More