Ken Ganley Volkswagen Bedford

Joe Walker is very dedicated to providing the best service He was able to get me a good deal, very helpful and transparent since the beginning. i'm very pleased with my purchase and will probably return to him He was able to get me a good deal, very helpful and transparent since the beginning. i'm very pleased with my purchase and will probably return to him again for my wife's car in a month. More

Appointment Didn't Matter I called to schedule an appointment to reprogram my keys because my car was getting broken into when it was locked, and I was worried that someone was I called to schedule an appointment to reprogram my keys because my car was getting broken into when it was locked, and I was worried that someone was intercepting my keyless entry. They told me it would take 15-20 minutes to reprogram keys, and scheduled an appointment for 11 AM. At 11:45, I asked how much longer and my car had not even been driven into the service center yet. I didn't leave until after 1. They offered no apology, explanation, or monetary consolation. I will not be going back. More

Joe Walker was efficient, easy, and super helpful! This was my first time purchasing a Volkswagen and Joe Walker made the process extremely efficient, easy, and helpful. He was there to answer all of m This was my first time purchasing a Volkswagen and Joe Walker made the process extremely efficient, easy, and helpful. He was there to answer all of my questions in an extremely timely manner and helping me to fit all my needs. I would highly recommend the dealership, and the Tiguan! You won't regret it! More

Everything worked out perfectly with my experience with Keith! We had spoke about what my wants and needs were, my budget, and he was very attentive and engaged. Keith let me know he had the perfect car fo Keith! We had spoke about what my wants and needs were, my budget, and he was very attentive and engaged. Keith let me know he had the perfect car for me. I had a couple choices I wanted to look at as well, but I drove his suggestion first. IT WAS PERFECT! Only sat in the other two cars, wasn't even interested in driving them. Great deal and payment and terms from finance. I have had my Passat for 3 months now and I could not be happier. I will be back for my next car and Keith gets my highest recommendation! Call and chat with him, you won't regret it!! More

i was mislead, inconvenienced, & unhappy. I was told my car was built in Germany, discovered it was built in Chattanooga with Mexican parts, Was told my front assist system brakes the car, but I was told my car was built in Germany, discovered it was built in Chattanooga with Mexican parts, Was told my front assist system brakes the car, but it didn't. Booked two appointments to correct front assist system, was told that particular model does not break it just gives warning light. what good does a break light do. I am very disappointed, & unhappy. More

Fifth time working with Joe at Ganley VW of Bedford I have been working with Joe for 12+ years. He is very responsive and helpful in choosing a new vehicle that fits my needs. I can always count on Ganl I have been working with Joe for 12+ years. He is very responsive and helpful in choosing a new vehicle that fits my needs. I can always count on Ganley VW for a seamless experience. More

Joe did an amazing job of getting me into my dream car! He made the experience easy and comfortable! I would definitely recommend him! Thanks He made the experience easy and comfortable! I would definitely recommend him! Thanks More

I had a great experience with Ganley VW in Bedford while shopping for my recently purchased Golf Gti. Understanding sales and team had me in and out in a few hours. shopping for my recently purchased Golf Gti. Understanding sales and team had me in and out in a few hours. More

Work requested done expediently. Recall I was unaware of was corrected so I did not have to return in the near future In out done. was corrected so I did not have to return in the near future In out done. More

I had a great experience with Ganley volkswagon of Bedford. This was the first time I did not feel pressured into buying a vehicle. My salesman was Keith Jimison. He went above and beyond to get me in Bedford. This was the first time I did not feel pressured into buying a vehicle. My salesman was Keith Jimison. He went above and beyond to get me into the vehicle I wanted. He was not pushy but actually very patient and kind. Most salesman would just consider you another buyer and not call to check on their customer but Keith called me a few days later to make sure I was happy with my purchase and if I had any questions in regards to the vehicle. I am very pleased with my purchase and I Will definitely go back! More