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Ken Ganley Volkswagen Bedford

Bedford, OH

4.7
1,068 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,068 reviews

April 22, 2020

We brought the 19 GLI in for a rattling noise. I truly appreciate the excellent communication from Savon in service. He explained the problem and provided us with a solution. Everything was under warranty More

by michelec69
Recommend Dealer
Yes
Employees Worked With
Savon Brooks
Apr 23, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

April 22, 2020

Everyone at the dealership were friendly.our sales person Schawn was on top of everything. And he went out of his way to get us a dependable car. Megan was also friendly and nice. We appreciate every body wh More

by Sbeasley56
Recommend Dealer
Yes
Employees Worked With
Megan and Dayton., Schawn Smith Jr, Todd Meek
Apr 23, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new vehicle and we hope to see you again in our service department!

April 21, 2020

This company ruined my car when it was supposed to be getting detailed and protected from the harsh environmental factors. I would recommend any other dealership for your prize possession. More

by Matt
Recommend Dealer
No
Employees Worked With
Joe Scott, Matt Heilmann, John Scott, Alexis Williams, Wayne Frejofsky
April 20, 2020

Joe always takes care of me! Weird time to be buying a car, but Joseph Walker and crew made it painless. We did the majority of the deal over the internet, and when it was time to More

by benjaminws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Apr 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your business and review! We look forward to seeing you again in service.

April 20, 2020

Excellent customer service and response. One stop shopping at it's best. Joe Walker and staff were professionals and more than helpful to our needs. More

by diana
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Schawn Smith Jr
Apr 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again and thank you for your review!

April 18, 2020

excelent The purchase was a very enjoyable time. great store. The salesman and other empolies were not pushy or trying to sell me anything that I did not want. More

by AL27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher, Schawn Smith Jr
Apr 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again and we look forward to seeing you again in service.

April 17, 2020

Bad business for. Myself. Want. Me. Pay. Lot. Cash for. Work. To be. Done. On my 2011 Jetta. In order. To get. Recall work. Done. On car. Crazy. Place. Rip off to me More

by Renay cleggett
Recommend Dealer
No
Employees Worked With
Hensley c, Cecilia Hensley, Chelsea Dunlap
Apr 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback.

April 16, 2020

I've been a customer for 6years they have been improving there customer service every year and their overall service since I've been a customer good job. More

by LARAYBAMA
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Alexis Williams
Apr 16, 2020 -

Ken Ganley Volkswagen Bedford responded

We are glad to hear that our customer service keeps getting better! Thank you for your continued support and we look forward to seeing you again.

April 15, 2020

Our business was done all over the phone both Nick in Financial and Joe in used cars were very professional and helpful I drove down and pick the car up without a hitch I love my 19 Passat!!! great j More

by Buzzjackson60
Recommend Dealer
Yes
Employees Worked With
Nick in Finance, Joe Scott
Apr 15, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new Passat and thank you for your review! We hope to see you again in service.

April 15, 2020

Personable and professional service even in the midst of a pandemic. The entire team was great and went above and beyond from beginning to end! I’ve already recommended them to several friends and family. T More

by SACY2005
Recommend Dealer
Yes
Employees Worked With
Kevin Weiss
Apr 16, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on the purchase of a new vehicle! We hope to see you again in our service department.

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