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Ken Ganley Volkswagen Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.6
1,096 Reviews
Call Dealership (855) 530-5490
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250 Broadway Ave

Bedford, OH

44146

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Showing 1,096 reviews

September 24, 2024

This is the only dealer I have dealt with since I started driving They are like family More

by Sandra Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley
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Sep 29, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi Sandra, thank you for your kind words and this wonderful review! We hope you have a great day!

September 22, 2024

Everything was so efficient and easiest process ever! This was my first time doing all of this and it went so smooth. More

by kholliday271
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Report | Print
Sep 29, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2024

I came and was greeted with a sincere, friendly welcome. They were able to keep my appointment and I was out within an hour👍🏾 More

by Alyene.powell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
Report | Print
Sep 21, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2024

If I could rate this dealership no stars I would. Terrible experience. Leased in May. Computer module needs replaced, I have had the run around since then. Constantly calling, still have no use of th More

by Otilrac341
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Halley, Chris
Report | Print
September 16, 2024

Went in for an oil change - got my tires rotate, my battery changed in my key fob and a car wash! Chris H. took good care of me! More

by ayanna.sopshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Halley, Michael Childs
Report | Print
Sep 20, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2024

Wonderful experience today at the dealership. I would absolutely recommend them after my experience today. Service was fast and speed, very mich appreciated! In and out in under a half hour! More

by owensill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams, Daniel Harris
Report | Print
Sep 20, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 10, 2024

My car has a monitor set for 80mph. Upon them returning my car I was alerted about a speed of 83mph. Since when is that acceptable? More

by Rick R. Former customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure as they gave me multiple people.
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Sep 13, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Sep 13, 2024 -

Rick R. Former customer responded

I will be waiting on a phone call or email.

September 09, 2024

This dealership has the best service department with technicians that are very polite and knowledgeable More

by Jihan Nassif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam, John Scott, Alexis Williams, Daniel Harris
Report | Print
Sep 11, 2024 -

Ken Ganley Volkswagen Bedford responded

Hello, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

September 09, 2024

Excellent customer swrvice, very professional and friendly . The service was over and beyond my expectations. . More

by stubbskathy2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Love, Howard Micenmacher, Cathy Burnstine, John Callahan, Jack Hamel, Isaiah Bush, Michael Reddick, Eaton Jones, Ron Jofferion
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Sep 11, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 07, 2024

Very professional nice Patience teshonseawright was very helpful kind he was very respectful To me wonderful job I appreciate him a lot I love my car 😘 More

by Chanel price
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teshon seawright
Report | Print
Sep 09, 2024 -

Ken Ganley Volkswagen Bedford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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