Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ken Ganley Volkswagen Bedford

Bedford, OH

Overview
Employees
Reviews
Vehicles
4.6
1,127 Reviews
Ken Ganley Volkswagen Bedford serving Cleveland, Bedford, Mayfield Heights, Hudson OH, and Beachwood is proud to be an automotive leader in our community. Since opening our doors, Ken Ganley Bedford Imports has maintained a solid commitment to you, our customers, offering a wide selection of Volkswagen vehicles and great customer service! Whether you are in the market to purchase a new Volkswagen Passat, Jetta, Golf, Beetle, Tiguan, Atlas or Arteon. We also offer a great selection of pre-owned vehicles and finance options, we'll help you find a car loan that works for you! Even if you are a first time car buyer, you can trust that Ken Ganley Volkswagen Bedford will get you into the automobile of your choice. Ken Ganley Volkswagen Bedford's professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at 888-744-8037 if you have any questions.
Contact Dealership
View Awards

250 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,127 reviews

March 19, 2025

The staff was nice, worked fast and efficient. The waiting area was nice and clean! More

by Amirahw2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott
Report | Print
Mar 22, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 19, 2025

Alexis Williams was my service coordinator. She listened to my concerns and gave me a window for about how long it would be. The waiting area is very clean, and relaxing. It even offered sna More

by Donna Sprigs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis Williams
Report | Print
Mar 23, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Donna, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen Bedford. We hope you have a great day!

March 05, 2025

The service was quick and the service person was very friendly and welcoming. He was knowledgeable about my car. More

by Carolynr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams
Report | Print
Mar 08, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

Very friendly and helpful staff. Very welcoming environment. Everyone there is nice to talk too More

by alaina.bradley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Scott, Alexis Williams
Report | Print
Feb 28, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 25, 2025

The salesman I worked wit went above an beyond to help me an assist/w/understanding More

by Jayb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tej singh
Report | Print
Feb 27, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2025

I felt like they put me in anything. I been from car lot to car lot and all they had to offer me is a 2021 taguan. Smh More

by Robinlknott30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cathy Burnstine
Report | Print
Feb 26, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 23, 2025

It is always a pleasure visiting Bedford Volkswagen. The quality of service today was great compared with 2024; which was a nightmare. I look forward to continuing to have my truck serviced with Bedf More

by mzpompey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George, Alexis Williams
Report | Print
Feb 24, 2025 -

Ken Ganley Volkswagen Bedford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

February 15, 2025

Went in thinking it was just another dealership but was pleasantly surprised to find out otherwise. Everyone was very nice as well as understanding, I told them what i wanted and they got it done! More

by marronjo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Cicero
Report | Print
Feb 19, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2025

Joe Scott, Joe Walker, and the finance department are superb. This is our fourth purchase here and we get treated like family. We only buy our cars from Ken Ganley Volkswagen.!!! Great customer service, More

by jenstull7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who handled our finance paperwork was very nice and efficient.
Report | Print
Feb 18, 2025 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 10, 2025

Adviser George was very Polite, helpful, knowledgeable, well conversation, attentive, patient, understanding, helpful, answered all questions clearly More

by Alla
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgie Perz adviser service department did good job
Report | Print
Feb 13, 2025 -

Ken Ganley Volkswagen Bedford responded

Hi Alla, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

1
...
3
4
5
...
113