Ken Ganley Volkswagen Bedford
Bedford, OH
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Good, Knowledgeable,Courteous Salemans, Real nice facility....Good Vibes, would recommend Ganley Services to everybody I know and then some. Keep Up the Good work!! facility....Good Vibes, would recommend Ganley Services to everybody I know and then some. Keep Up the Good work!! More
Great service Schwan Smith is the best he made everything so easy for me! Very professional young man very nice staff very clean awesome service. so easy for me! Very professional young man very nice staff very clean awesome service. More
The facility was bright and beautiful. The entire team was polite and accommodating. Shawn was a sheer pleasure to work with. He provided options and truly listened to my needs and concerns. This was a GR was polite and accommodating. Shawn was a sheer pleasure to work with. He provided options and truly listened to my needs and concerns. This was a GREAT car buying experience!!! More
Great service and ensured social distancing. Was timely in returning calls and helpful with the whole process. Howard was a great salesman to work with in returning calls and helpful with the whole process. Howard was a great salesman to work with More
THEY WILL DAMAGE YOUR CAR!!!! I brought my Newly Purchased Vehicle that was sold by this dealership and I purchased the paint protection program which involves putting Xzilon on th I brought my Newly Purchased Vehicle that was sold by this dealership and I purchased the paint protection program which involves putting Xzilon on the interior and exterior of the vehicle. When the service department was preparing the cars exterior to apply the protective coating, they must have used the wrong kind of compound or used a buffing pad that was contaminated with dirt/pebbles since they damaged the exterior paint on the vehicle. They are claiming that there is no evidence of damage however multiple people and the pictures I took when inspecting the car shows that there is in fact damage that occurred in their possession. They had the car for roughly 2 months and they could not fix the damages they caused. They gave up on trying to fix it and said, "Its a used car so there is going to be scratches in the paint. Even when you buy a new car, the paint isn't going to be perfect and there will be scratches in it." and they repeated that statement when I replied stating "I understand used car might have scratches in it but if I bring it to you without the scratches and you give it back with new scratches, how is that normal to happen when performing a full detail? I would not suggest buying a car from this dealer since they clam its normal to buy a BRAND NEW CAR THAT COMES WITH SCRATCHES, AS WELL AS, WHEN GETTING IT SERVICED TO RECEIVE YOUR CAR BACK IN WORSE CONDITION THEN AT THE TIME OF DROP OFF!!!!!!!!! More
Thanks for taking superb care of my purchase. Chelsea Thanks for taking superb care of my purchase. Chelsea was great to deal with and kept me well informed. Tony and Pat, the managers went above and bey Thanks for taking superb care of my purchase. Chelsea was great to deal with and kept me well informed. Tony and Pat, the managers went above and beyond to to ensure I had an excellent experience. And Schawn the finance manager was very professional, quick and courteous. Thanks again to all! More
Mr love, Scotty, and everyone at Ganley VW made my experience very pleasant they took car of all my concerns in a timely manner impressive experience very pleasant they took car of all my concerns in a timely manner impressive More
Joe was fantastic! Our purchase was during Covid which made much of the process phone and email based - Joe was very quick with his responses back to my questions and made the purchase process easy! made much of the process phone and email based - Joe was very quick with his responses back to my questions and made the purchase process easy! More
Joe was extremely helpful. He was honest and worked with me every step of the way. My experience with him was the best car buying experience I have had to date. Strongly recommend. I will be returning. me every step of the way. My experience with him was the best car buying experience I have had to date. Strongly recommend. I will be returning. More