Back

Ken Ganley Volkswagen Bedford

Bedford, OH

4.7
1,068 Reviews

250 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,068 reviews

June 17, 2020

Nothing but a waste of my time. I brought my car in because my check engine light was on. Prior to that I took my car to my regular machanic and he said the code was for a cam shaft position sensor but More

by JK171186
Recommend Dealer
No
Employees Worked With
Savon Brooks
Jun 22, 2020 -

Ken Ganley Volkswagen Bedford responded

We apologize for this inconvenience. When you get the chance, please call and ask for our service manager so we can resolve this.

June 17, 2020

We have just purchased our 2nd VW GTI from Joe and Ganley VW. Joe has been amazing, he stuck with me through all my questions and concerns. He was amazing when I decided, after applying for credit and sche More

by dhester
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Jun 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your second GTI! We are happy to hear that Joe continues to do an exceptional job.

June 16, 2020

Mike Murphy help me and I can say he did an exceptional job. He went above and beyond to get my car serviced. I was in and out the the dealership in no time. Thank you More

by SHANICETATE396
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Jun 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

June 11, 2020

Very predatory salesman and took advantage of young customer while neglecting comfort levels during car buying process. Worst car buying experience. Very disappointing. Thank you! More

by ALANA.PEREZ40
Recommend Dealer
No
Employees Worked With
Schawn Smith Jr, Kevin Weiss, Cecilia Hensley, Todd Meek
Jun 12, 2020 -

Ken Ganley Volkswagen Bedford responded

We apologize for this experience at our dealership. This is in no way reflective of the car buying experience we wish to promote. Again, if there is anything we can do to make this better please give us a call and ask for our sales manager.

June 11, 2020

This is my 4th vehicle and I have not been disappointed with service or customer service. Greg Love and Mike Murphy are the best and I trust their judgment. More

by COLEGDCOLE
Recommend Dealer
Yes
Employees Worked With
Dayton in finance, Greg Love, Mike Murphy
Jun 12, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you again for purchasing your fourth vehicle with us! We appreciate your continued support and business and look forward to seeing you again in service.

June 10, 2020

Wait too long, and problem wasn't addressed 1str time I made an appt. Told I would be in front of line if I did. I waited 1.5 hours. to check a tire pressure light sensor that was "off". My tires were More

by VEHITIANALWAYS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Didn't give names
Jun 10, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review.

June 09, 2020

Great experience....great people and very fast financing...i will tell as many people as I can to come see your dealership....thanks for helping my daughter out More

by NA0
Recommend Dealer
Yes
Employees Worked With
Greg Love
Jun 10, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new vehicle!

June 08, 2020

Mike Murphy and the service team at Ganley VW were very patient and accommodating the last time my car was in for service. They went above and beyond my expectations and I'm very pleased with the experienc More

by JEREMYCOY87
Recommend Dealer
Yes
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Savon Brooks, Cecilia Hensley, Alexis Williams
Jun 10, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review!

June 05, 2020

Mike was wonderful. Great communicator Responsive Pleasant Very good at answering questions and explaining the repairs needed. Direct and knowledgeable . I don’t think I need a phone call afte More

by Dee
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Jun 10, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback.

May 30, 2020

Great place for service and to buy a car. Friendly, convenient and courteous. They make me feel valued and that I matter as a person to each and every one of them. More

by PDZIEMER
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Mike Murphy, Savon Brooks, Cecilia Hensley
Jun 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations again on your new vehicle! We are happy to hear that our staff did an excellent job in all departments. We hope to see you again in our service department.

...
36
...