Ken Ganley Volkswagen Bedford
Bedford, OH
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Nothing but a waste of my time. I brought my car in because my check engine light was on. Prior to that I took my car to my regular machanic and he said the code was for a cam shaft position sensor but because my check engine light was on. Prior to that I took my car to my regular machanic and he said the code was for a cam shaft position sensor but they don’t do that work. So I brought my car here and instead of checking what I brought the car in for I received a call and was told I needed my transmission lines flushed and my brakes flushed. I’m not a mechanic but I’m 99% sure neither of those have anything to do with my engine. Even worse was that it took them 2.5 hours to do that and didn’t even have a chance to look at my engine so I’m taking my car elsewhere. More
We have just purchased our 2nd VW GTI from Joe and Ganley VW. Joe has been amazing, he stuck with me through all my questions and concerns. He was amazing when I decided, after applying for credit and sche VW. Joe has been amazing, he stuck with me through all my questions and concerns. He was amazing when I decided, after applying for credit and scheduling a pick up time, to cancel at the very last minute due to Corona virus and its impact on the markets. Without a reservation I will recommend Joe Walker to provide professional and personable service. None Better More
Mike Murphy help me and I can say he did an exceptional job. He went above and beyond to get my car serviced. I was in and out the the dealership in no time. Thank you job. He went above and beyond to get my car serviced. I was in and out the the dealership in no time. Thank you More
Very predatory salesman and took advantage of young customer while neglecting comfort levels during car buying process. Worst car buying experience. Very disappointing. Thank you! customer while neglecting comfort levels during car buying process. Worst car buying experience. Very disappointing. Thank you! More
This is my 4th vehicle and I have not been disappointed with service or customer service. Greg Love and Mike Murphy are the best and I trust their judgment. with service or customer service. Greg Love and Mike Murphy are the best and I trust their judgment. More
Wait too long, and problem wasn't addressed 1str time I made an appt. Told I would be in front of line if I did. I waited 1.5 hours. to check a tire pressure light sensor that was "off". My tires were I made an appt. Told I would be in front of line if I did. I waited 1.5 hours. to check a tire pressure light sensor that was "off". My tires were just rotated at this location 2weeks prior. More
Great experience....great people and very fast financing...i will tell as many people as I can to come see your dealership....thanks for helping my daughter out financing...i will tell as many people as I can to come see your dealership....thanks for helping my daughter out More
Mike Murphy and the service team at Ganley VW were very patient and accommodating the last time my car was in for service. They went above and beyond my expectations and I'm very pleased with the experienc patient and accommodating the last time my car was in for service. They went above and beyond my expectations and I'm very pleased with the experience. My car runs like new and I'm happy they were able to find the problem! More
Mike was wonderful. Great communicator Responsive Pleasant Very good at answering questions and explaining the repairs needed. Direct and knowledgeable . I don’t think I need a phone call afte Pleasant Very good at answering questions and explaining the repairs needed. Direct and knowledgeable . I don’t think I need a phone call after from someone different suggesting I give a positive rating More
Great place for service and to buy a car. Friendly, convenient and courteous. They make me feel valued and that I matter as a person to each and every one of them. convenient and courteous. They make me feel valued and that I matter as a person to each and every one of them. More