Ken Ganley Volkswagen Bedford

Dealership is great,service department is excellent and cordial at all times,but I’m still unhappy with my monthly payments ! I’ve made many complaints and inquiries but no concrete answers to my questio cordial at all times,but I’m still unhappy with my monthly payments ! I’ve made many complaints and inquiries but no concrete answers to my questions have been answered which satisfies me ! More

The best car buying experience. Mr. Love was very helpful, caring, and professional. I will definitely be back to buy another car from here. Thanks helpful, caring, and professional. I will definitely be back to buy another car from here. Thanks More

Can’t express how awesome and professional Joe is!! He helped me through the whole process stress free! I’m loving my car!! Couldn’t be happier helped me through the whole process stress free! I’m loving my car!! Couldn’t be happier More

So far I have been satisfied with all aspects of this dealership. Purchased a vehicle that I truly love, their is one problem needing resolution dealership. Purchased a vehicle that I truly love, their is one problem needing resolution More

Everything went well until I got home and read paperwork. Noticed tire rotation was not done. Will bring it back and they will take care of it. Noticed tire rotation was not done. Will bring it back and they will take care of it. More

I have always had good experiences with Ganley VW. The service staff are friendly and typically communicate well with updates on service progress and timeframes. service staff are friendly and typically communicate well with updates on service progress and timeframes. More

Okay service. I don’t understand spending almost $100 for an oil change but can’t get something simple looked at without having to pay a diagnostic fee. an oil change but can’t get something simple looked at without having to pay a diagnostic fee. More

It was better than the usual service I would get. Just my pressure in my tire had to be checked. Have not been since the virus. Lot of new faces. pressure in my tire had to be checked. Have not been since the virus. Lot of new faces. More

I love working with Mike Murphy in the Service Dept. Always accommodating to my schedule. Very pleasant service dept. Appreciate letting me know what needs or doesn't need service. They always return you Always accommodating to my schedule. Very pleasant service dept. Appreciate letting me know what needs or doesn't need service. They always return your vehicle cleaner when it went in. More

I took 2004 vw bug convertible in for help with the roof, something they assured me they were equipped to handle. They ended up charging me $1200 for a diagnostic that took more than a week and then presente something they assured me they were equipped to handle. They ended up charging me $1200 for a diagnostic that took more than a week and then presented me with an estimate greater than $6,000 to replace the whole roof. I ended up taking it to a local mechanic who reset the electronics in a day and charged me $100. It's worked prefectly for weeks. Never again will I go to a ganley run dealer. More