Ken Ganley Volkswagen Bedford

So far I have been satisfied with all aspects of this dealership. Purchased a vehicle that I truly love, their is one problem needing resolution dealership. Purchased a vehicle that I truly love, their is one problem needing resolution More

I have always had good experiences with Ganley VW. The service staff are friendly and typically communicate well with updates on service progress and timeframes. service staff are friendly and typically communicate well with updates on service progress and timeframes. More

Okay service. I don’t understand spending almost $100 for an oil change but can’t get something simple looked at without having to pay a diagnostic fee. an oil change but can’t get something simple looked at without having to pay a diagnostic fee. More

It was better than the usual service I would get. Just my pressure in my tire had to be checked. Have not been since the virus. Lot of new faces. pressure in my tire had to be checked. Have not been since the virus. Lot of new faces. More

The service crew has been very helpful with issues that have come up. They are always friendly and professional. Working hard to get me in for an appointment when needed as well as providing a loaner car s have come up. They are always friendly and professional. Working hard to get me in for an appointment when needed as well as providing a loaner car so I can continue about my day. More

I love working with Mike Murphy in the Service Dept. Always accommodating to my schedule. Very pleasant service dept. Appreciate letting me know what needs or doesn't need service. They always return you Always accommodating to my schedule. Very pleasant service dept. Appreciate letting me know what needs or doesn't need service. They always return your vehicle cleaner when it went in. More

I took 2004 vw bug convertible in for help with the roof, something they assured me they were equipped to handle. They ended up charging me $1200 for a diagnostic that took more than a week and then presente something they assured me they were equipped to handle. They ended up charging me $1200 for a diagnostic that took more than a week and then presented me with an estimate greater than $6,000 to replace the whole roof. I ended up taking it to a local mechanic who reset the electronics in a day and charged me $100. It's worked prefectly for weeks. Never again will I go to a ganley run dealer. More

I found Mike , my service technician to be very courteous and professinal.He answer all my questions and made sure that I was comfortable with what was being done. He also recommended a part that was needed, and professinal.He answer all my questions and made sure that I was comfortable with what was being done. He also recommended a part that was needed, thank you Mike More