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Ken Ganley Volkswagen Bedford
Bedford, OH
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,082 reviews
August 03, 2020
Was told the day before it could up to 2 hours for oil change without a appointment, I was in and out in just over 1 hour.. change without a appointment, I was in and out in just over 1 hour.. More
by MRCOOPER38
Verified CustomerEmployees Worked With
I'm at work and don't remember name of the guy who helped me
August 03, 2020
Great Dealership and fair prices Joe Walker is a no pressure salesman who gives you all your options. He is a great guy and a great salesman, he found me the car I needed, this is my Joe Walker is a no pressure salesman who gives you all your options. He is a great guy and a great salesman, he found me the car I needed, this is my 6-7 Jetta. More
by COOPERC50
Employees Worked With
Joe Walker
August 03, 2020
I’m totally disappointed and disgusted with VW of Bedford. I actually leased my Atlas from this facility last April. The way the members below handled my sons car, was totally unprofessional, lost ke Bedford. I actually leased my Atlas from this facility last April. The way the members below handled my sons car, was totally unprofessional, lost keys, car sitting on the lot for almost a month is totally wrong. I plan on contacting the Ohio Attorney General office. More
by candicemilton
Employees Worked With
Matt Heilmann, John Scott, Alexis Williams
July 29, 2020
It’s always good service provided. I am satisfied with the work, and the hospitality that I receive whenever I have my car serviced. Thank you very much. the work, and the hospitality that I receive whenever I have my car serviced. Thank you very much. More
by SUNDRAEDWARDS69
Employees Worked With
John Scott, Savon Brooks
July 28, 2020
Great product knowledge by Michael Catavolos, our salesman. Would recommend Dealer to anyone looking for a new VW. Made our purchase smooth & easy, Will be back again. salesman. Would recommend Dealer to anyone looking for a new VW. Made our purchase smooth & easy, Will be back again. More
by GEORGE.CATAVOLOS
Employees Worked With
Michael Catavolos salesman 5 stars , Pete Kash
July 27, 2020
Appointment system worthless, was put in line like everyone else, inside car and outside both dirty from technician’s dirty hands. Service guy Mike was very helpful but he’s on a losing team. everyone else, inside car and outside both dirty from technician’s dirty hands. Service guy Mike was very helpful but he’s on a losing team. More
by JKROAH06
Employees Worked With
Mike Murphy
July 27, 2020
It was a pleasant experience. Got there early but was taken care of right away. The guy that helped me, think his name was Matt.. was very friendly taken care of right away. The guy that helped me, think his name was Matt.. was very friendly More
by jISTROWDER
Employees Worked With
Matt Heilmann
July 26, 2020
Service was very slow with minimum updates on repair status, my car was in the shop for over a week for an O2 sensor. I was not offered a loaner vehicle, and when I called to check the status of repair status, my car was in the shop for over a week for an O2 sensor. I was not offered a loaner vehicle, and when I called to check the status of repair on multiple occasions the reps appeared slightly annoyed. More
by DNAHREE
Employees Worked With
John Scott, Mike Murphy
July 24, 2020
My sales person was Wayne Frejofsky this guy is awesome he was once retired came back to help in sale he gets no commission off these his soul purpose is to help families which mentioned more then the worl he was once retired came back to help in sale he gets no commission off these his soul purpose is to help families which mentioned more then the world not only did I get my car but my payments was just what I wanted!!!thanks Wayne your the best More
by DABERCROMBIE007
Employees Worked With
Schawn Smith Jr, Wayne Frejofsky
