Ken Ganley Volkswagen Bedford
Bedford, OH
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Volkswagen has served me and my cars well for many years Volkswagen has served me and my cars for many years and Mike Murphy has been in charge many of those years. I trust him implicitly with my cars. Kevi Volkswagen has served me and my cars for many years and Mike Murphy has been in charge many of those years. I trust him implicitly with my cars. Kevin Weiss was very gracious especially when we we had to change our minds on the purchase of the new car and purchase the VW Golf that I had been leasing. I cannot thank him enough for his understanding and professionalism. More
I received prompt and courteous service. I waited in their comfortable waiting room which was equipped with TV,, coffee, vending machines, complimentary water, and air conditioning. All employees were s their comfortable waiting room which was equipped with TV,, coffee, vending machines, complimentary water, and air conditioning. All employees were super friendly and polite. All this while my care was getting professional dealer service. More
No as friendly as I am use to. The person helping me might have been a a bed mood though . Also wanted to see if I would get a new car . I looked around but no one approached me . might have been a a bed mood though . Also wanted to see if I would get a new car . I looked around but no one approached me . More
I have never had a more streamlined smooth experience from sales to finance. Wayne rocks!!!! I chose Ganley over the VW dealer 5 mins from my house because of him!! from sales to finance. Wayne rocks!!!! I chose Ganley over the VW dealer 5 mins from my house because of him!! More
The service was quick and accomplished exactly what we needed. We needed a window seal fixed before we left for a vacation and they squeezed us in to make that happen! needed. We needed a window seal fixed before we left for a vacation and they squeezed us in to make that happen! More
Mike Murphy was great ! Extremely helpful and friendly. Great service. I came in for an oil change, unscheduled, they had me in and out with in the hour. Great service. I came in for an oil change, unscheduled, they had me in and out with in the hour. More
Great service and awesomely friendly and warm staff. I loved the way the staff kept me informed and the professional care I received. Only thing I was very mad about was I asked for a car wash after th loved the way the staff kept me informed and the professional care I received. Only thing I was very mad about was I asked for a car wash after the car wash. They car still had stains on the door and dirt on it after the "wash" (a basic hose down with no washing at all with no signs of soap!). And I paid for this "wash". I did feel cheated... But - so far - the repair is 100% great. More
Service was timely. The staff was courteous. Overall a good experience with the dealership and service department. Would consider leasing another vehicle from this dealership good experience with the dealership and service department. Would consider leasing another vehicle from this dealership More
This dealer Ganley treats your vehicle with care,you might have a longer wait time than anticipated but it's worth it they give you their honest diagnostic. might have a longer wait time than anticipated but it's worth it they give you their honest diagnostic. More