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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
Verified Customer
July 28, 2020
Great product knowledge by Michael Catavolos, our salesman. Would recommend Dealer to anyone looking for a new VW. Made our purchase smooth & easy, Will be back again. salesman. Would recommend Dealer to anyone looking for a new VW. Made our purchase smooth & easy, Will be back again. More
by GEORGE.CATAVOLOS
Employees Worked With
Michael Catavolos salesman 5 stars , Pete Kash
July 27, 2020
Appointment system worthless, was put in line like everyone else, inside car and outside both dirty from technician’s dirty hands. Service guy Mike was very helpful but he’s on a losing team. everyone else, inside car and outside both dirty from technician’s dirty hands. Service guy Mike was very helpful but he’s on a losing team. More
by JKROAH06
Employees Worked With
Mike Murphy
July 27, 2020
It was a pleasant experience. Got there early but was taken care of right away. The guy that helped me, think his name was Matt.. was very friendly taken care of right away. The guy that helped me, think his name was Matt.. was very friendly More
by jISTROWDER
Employees Worked With
Matt Heilmann
July 26, 2020
Service was very slow with minimum updates on repair status, my car was in the shop for over a week for an O2 sensor. I was not offered a loaner vehicle, and when I called to check the status of repair status, my car was in the shop for over a week for an O2 sensor. I was not offered a loaner vehicle, and when I called to check the status of repair on multiple occasions the reps appeared slightly annoyed. More
by DNAHREE
Employees Worked With
John Scott, Mike Murphy
July 24, 2020
My sales person was Wayne Frejofsky this guy is awesome he was once retired came back to help in sale he gets no commission off these his soul purpose is to help families which mentioned more then the worl he was once retired came back to help in sale he gets no commission off these his soul purpose is to help families which mentioned more then the world not only did I get my car but my payments was just what I wanted!!!thanks Wayne your the best More
by DABERCROMBIE007
Employees Worked With
Schawn Smith Jr, Wayne Frejofsky
July 23, 2020
I feel that this dealership has very professional and knowledgeable people working there. Everyone there is courteous and very helpful. I will continue doing business there. knowledgeable people working there. Everyone there is courteous and very helpful. I will continue doing business there. More
by CLAUDIAMCDOWELL
Employees Worked With
Wayne Frejofsky
July 22, 2020
My sales person, Greg, was too flirty. He might benefit from some sexual harassment training. Other than that he was accommodating, he showed me cars I was looking for and opened me up to other cars as wel from some sexual harassment training. Other than that he was accommodating, he showed me cars I was looking for and opened me up to other cars as well. He was pleasant and patient, outside of the flirting. More
by SHELLS25HUNT
Employees Worked With
Greg Love, Schawn Smith Jr
July 21, 2020
I Went for an oil change and service was excellent. The time expectations were given up front and they delivered as stated. Mike is the best service writer I have worked with in a long time. He’s honest, f time expectations were given up front and they delivered as stated. Mike is the best service writer I have worked with in a long time. He’s honest, fair, and patient to explain anything that is needed to be explained. More
by AMESBERG1
Employees Worked With
Mike Murphy
