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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,082 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,082 reviews

August 21, 2020

Mike is great! I really only prefer working with him. He is very kind and professional. He tries to get my car serviced in a timely manner. More

by KELITTABARKLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Aug 21, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the positive feedback, your satisfaction is very important to us. We are thankful for Mike and his great service he provided you!

August 21, 2020

I bought my Jetta at this dealership nine years ago and after visiting with some competitors I returned here to buy my new Tiguan. They do not engage in any high pressure sales tactics. I received a good v More

by NICOLEFEJES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love, Walter Brown
Aug 25, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for giving us another opportunity to assist you in purchasing your new Tiguan. We appreciate your business and are happy to know we provided you with a positive experience!

August 21, 2020

Great place. I have always brought my vehicle here for service. They are great, treat you with respect and get the job done. They keep you informed all the way through the process! More

by PHELPS0629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Gill
Aug 25, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to give us your feedback, it is very important that you are completely satisfied with your experience at our dealership. We appreciate your continued business and look forward to seeing you in the future!

August 20, 2020

I like going to EASTSIDE, reason being Mike Murphy is the GUY, to see. I talk with Mike plenty of times first about the vehicle & them FISHING. All people in there are all friendly including the WOMEN. this More

by cbuckijr60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Aug 21, 2020 -

Ken Ganley Volkswagen Bedford responded

We appreciate your feedback and are happy to hear you enjoy visiting our dealership! We are pleased to know you have been given a friendly and personable experience!

August 19, 2020

Shelby assisted me. Very friendly. Time was a little shorter be than quoted. Joe Walker sold me my vehicle 2 years ago. Although we had no contact this visit. Just wanted to acknowledge his professional More

by LYNDUBOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Shelby Gill
Aug 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review of our service department and previous impression of our sales staff. We are happy to hear that Shelby got your vehicle serviced faster than the time estimated. Joe has been on our sales team for quite some time now and we hope that you come back to him for your next VW! If any questions should come up regarding your recent service appointment, please call our service center. Thank you.

Aug 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback! Joe and Shelby will be pleased to know they provided you with great care!

August 19, 2020

Pretty good service. Let me know what I needed done. Pretty straight forward and anytime I have questions I can call there and ask about it. More

by WEEDENCHAZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
Aug 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the five star review and positive feedback. Your satisfaction is very important to us!

August 18, 2020

Cyle Vargo provided outstanding customer service. He kept me informed all along the way. He is polite abd knowledgeable. If he doesn't have the answer at his fingertips, he finds it! The work done on my car More

by ROSEJANCSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyle Vargo
Aug 18, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback on your recent visit. We are happy to hear that Cyle provided you such great customer service!

August 17, 2020

We leased a 2020 Jetta and had very specific criteria. Jared and Nick Listened, worked with us and were both exceptional! I would highly recommend both and would absolutely work with them again for our More

by KRIS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Giordano, Jared Sturgill
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Kris, Thank you for the positive feedback and five star review! Congratulations on your new Volkswagen, thank you for allowing us to assist you in purchasing your Jetta!

August 17, 2020

Great dealership I LOVE IT everything and everyone was very professional and organized I love my new car my vehicle is very important and dependable More

by SPADETHOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to share with us the positive experience you had at our dealership. We are so pleased to know you love your new car! Congratulations, enjoy!

August 17, 2020

Cyle was very accommodating and fair. He was able to diagnose issues, but do so with the customer in mind. Thank you for great service. More

by Kanevolsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyle Vargo
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the positive feedback and five star review. We are pleased to know that Cyle gave you such a pleasant experience!

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