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Ken Ganley Volkswagen Bedford

Bedford, OH

4.7
1,068 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,068 reviews

August 19, 2020

Shelby assisted me. Very friendly. Time was a little shorter be than quoted. Joe Walker sold me my vehicle 2 years ago. Although we had no contact this visit. Just wanted to acknowledge his professional More

by LYNDUBOSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Shelby Gill
Aug 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review of our service department and previous impression of our sales staff. We are happy to hear that Shelby got your vehicle serviced faster than the time estimated. Joe has been on our sales team for quite some time now and we hope that you come back to him for your next VW! If any questions should come up regarding your recent service appointment, please call our service center. Thank you.

Aug 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback! Joe and Shelby will be pleased to know they provided you with great care!

August 19, 2020

Pretty good service. Let me know what I needed done. Pretty straight forward and anytime I have questions I can call there and ask about it. More

by WEEDENCHAZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
Aug 20, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the five star review and positive feedback. Your satisfaction is very important to us!

August 18, 2020

Cyle Vargo provided outstanding customer service. He kept me informed all along the way. He is polite abd knowledgeable. If he doesn't have the answer at his fingertips, he finds it! The work done on my car More

by ROSEJANCSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyle Vargo
Aug 18, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback on your recent visit. We are happy to hear that Cyle provided you such great customer service!

August 17, 2020

We leased a 2020 Jetta and had very specific criteria. Jared and Nick Listened, worked with us and were both exceptional! I would highly recommend both and would absolutely work with them again for our More

by KRIS17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicolas Giordano, Jared Sturgill
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Kris, Thank you for the positive feedback and five star review! Congratulations on your new Volkswagen, thank you for allowing us to assist you in purchasing your Jetta!

August 17, 2020

Great dealership I LOVE IT everything and everyone was very professional and organized I love my new car my vehicle is very important and dependable More

by SPADETHOMPSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to share with us the positive experience you had at our dealership. We are so pleased to know you love your new car! Congratulations, enjoy!

August 17, 2020

Cyle was very accommodating and fair. He was able to diagnose issues, but do so with the customer in mind. Thank you for great service. More

by Kanevolsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyle Vargo
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the positive feedback and five star review. We are pleased to know that Cyle gave you such a pleasant experience!

August 14, 2020

Great service from Mike!I had no appt. But he squeezed Great service from Mike! I had no appt. But he squeezed me in. Will definitely take my Passat to Bedford Ganley for service in the future. More

by DIANNEE0
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to give us your feedback! Mike will be happy to know he has earned your business by providing you excellent service!

August 14, 2020

We got a great car at a reasonable price. Our salesman Joe Walker was top notch and took the time to help familiarize us with our new car and make sure we were comfortable with it before we left the deale More

by Bill
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Bill, Thank you for your feedback regarding your car buying experience. Joe and our team appreciate you allowing us to assist you in purchasing your new car! Congratulations and enjoy!

August 13, 2020

It’s a process that occurred over two daysNot able to It’s a process that occurred over two days Not able to express in 25 words or more .Would prefer face to face. Thanks Greg Crandall More

by JGCRANDALL
Recommend Dealer
Yes
Employees Worked With
Pete Kash, John Scott, Mike Murphy, Alexis Williams, Jared Sturgill
August 13, 2020

I appreciate them keeping me up to date on what is happening with my car daily. The people were also very friendly and respectful. Service was also kinda fast. More

by ANTHONYESKANDER7
Recommend Dealer
Yes
Employees Worked With
Cyle Vargo
Aug 17, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for providing us with your feedback on your recent visit. We appreciate your business and are pleased to know you had a great experience!

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