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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 26, 2020
Everyone was friendly, knowledgeable, and interested in what I wanted. Joe Walker was top notch. He began by questioning me about what I wanted, then told me what models of Teguan there were. He got me a what I wanted. Joe Walker was top notch. He began by questioning me about what I wanted, then told me what models of Teguan there were. He got me a vehicle to test drive, had my trade assessed and proposed leasing agreements. Really enjoyed working with him and felt he really wanted to make sure I was happy with my purchase. More
by WLMCCLELLAND
Verified CustomerEmployees Worked With
Joe Walker
August 26, 2020
I scheduled an appointment for rear breaks and when I came to pick my car up the total was different then what was discussed at the time of drop off. came to pick my car up the total was different then what was discussed at the time of drop off. More
by SHARONPRUITT1
Employees Worked With
Alexis Williams
August 25, 2020
I have now leased twice from this dealership through dealer Joe Walker, and he has made the leasing process such a breeze for me. 5 star assisting! dealer Joe Walker, and he has made the leasing process such a breeze for me. 5 star assisting! More
by Destaniex10
Employees Worked With
Joe Walker
August 24, 2020
Very friendly and knowledgeable. Work was performed in a timely manor. Shelby did a great job of explaining everything that needed to be done on my vehicle and made sure there was no unnecessary work perfor timely manor. Shelby did a great job of explaining everything that needed to be done on my vehicle and made sure there was no unnecessary work performed. Great job! More
by KDKORDALSKI
Employees Worked With
Shelby Gill
August 24, 2020
Great serviceHowever, enforcing a 25 word minimum to Great service However, enforcing a 25 word minimum to compete a survey that you are perpetually bothering me to complete is extremely annoying and s Great service However, enforcing a 25 word minimum to compete a survey that you are perpetually bothering me to complete is extremely annoying and something you should get rid of More
by JAMEJS
Employees Worked With
Mike Murphy
August 24, 2020
I will never return service manager Matt is horrible, very bad customer service, rude and abrasive, very aggressive made me feel very uncomfortable I tried to call him Regarding my issue he gave me no so very bad customer service, rude and abrasive, very aggressive made me feel very uncomfortable I tried to call him Regarding my issue he gave me no solution I will never retire I will take my business elsewhere More
by Kesha
Employees Worked With
Greg Love, Matt Heilmann, Shelby Gill
August 21, 2020
I bought my Jetta at this dealership nine years ago and after visiting with some competitors I returned here to buy my new Tiguan. They do not engage in any high pressure sales tactics. I received a good v after visiting with some competitors I returned here to buy my new Tiguan. They do not engage in any high pressure sales tactics. I received a good value for my trade-in and they offered the best price! They earned my sale and my business. Don’t waste your time with other dealerships. I will continue to come back to this dealership in the future for all of my family’s vehicle needs. More
by NICOLEFEJES
Employees Worked With
Greg Love, Walter Brown
August 21, 2020
Great place. I have always brought my vehicle here for service. They are great, treat you with respect and get the job done. They keep you informed all the way through the process! service. They are great, treat you with respect and get the job done. They keep you informed all the way through the process! More
by PHELPS0629
Employees Worked With
Shelby Gill
August 20, 2020
I like going to EASTSIDE, reason being Mike Murphy is the GUY, to see. I talk with Mike plenty of times first about the vehicle & them FISHING. All people in there are all friendly including the WOMEN. this GUY, to see. I talk with Mike plenty of times first about the vehicle & them FISHING. All people in there are all friendly including the WOMEN. this is my 2nd V.W. More
by cbuckijr60
Employees Worked With
Mike Murphy
