Ken Ganley Volkswagen Bedford

It was good and more logistically convenient to have the waiting room open this time, thought I did eventually need and appreciated the ride service home and pickup the following week. waiting room open this time, thought I did eventually need and appreciated the ride service home and pickup the following week. More

Clean and quiet. Social distancing practice in place and everyone wore a mask. Very polite and respectful staff. I missed reading your magazines in lounge. everyone wore a mask. Very polite and respectful staff. I missed reading your magazines in lounge. More

Even though I missed my appointment they made a away for me to get in that day. The service was very inviting. This team is really awesome . me to get in that day. The service was very inviting. This team is really awesome . More

We had a good experience with Ganley on our used car purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found floor mats that were not part of the original deal. Small thing - but appreciated. The wait to buy the car with the finance guy is just too long. That was the only disappointing part of the transaction. More

Came to volkswagen get my service light out it is not due for another 12 months.Cyle Vargo was very helpful in helping me with this job well done. for another 12 months.Cyle Vargo was very helpful in helping me with this job well done. More

Waited over 2 hours to spend 5 minutes to sign papers. Only had 1 finance guy working that day. I had an appointment also that day. Only had 1 finance guy working that day. I had an appointment also that day. More

I have always been able to get in and get service for my car in a timely manner and many times called on the same day for an appointment. car in a timely manner and many times called on the same day for an appointment. More

Came in to try and locate the reason for my coolant light continues to cone on and the problem was finally located. The part happen to be in stock but since it was a Saturday was given a rental to continue m continues to cone on and the problem was finally located. The part happen to be in stock but since it was a Saturday was given a rental to continue my day and was informed that truck might be finished the same day but if not definitely on Monday. The tech actually got to the truck and finished same day and I was able to pick the truck up after a few hours. Shelby kept me up to date the entire time. More

Wayne was great! He was very patient and never pushy. Excellent service I would definitely buy from here again! Love my car and can’t say enough Excellent service I would definitely buy from here again! Love my car and can’t say enough More

Mike Murphy is the BEST service advisor anyone could ever hope to have. He is professional, knowledgeable and very pleasant. He treats the customers respectfully. Mike is a REAL human being, and that is e hope to have. He is professional, knowledgeable and very pleasant. He treats the customers respectfully. Mike is a REAL human being, and that is exactly how he treats his customers. I always ask for Mike. I have always asked for him for YEARS. Ganley VW is quite lucky to have Mike Murphy working for them. More