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Ken Ganley Volkswagen Bedford
Bedford, OH
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,082 reviews
September 29, 2020
Unfortunately, service visit took more than 3 hours (for front brakes) and they did not even wash the car. They also would not honor the email discount coupon I received a couple days before this visit. front brakes) and they did not even wash the car. They also would not honor the email discount coupon I received a couple days before this visit. More
by TSTECKY
Verified CustomerEmployees Worked With
Cyle Vargo
September 29, 2020
Outstanding service. Quality of work was top notch but I was even more impressed with the 'speed' the services were performed. Everyone was beyond friendly and Mike Murphy even took the time for a chit-chat was even more impressed with the 'speed' the services were performed. Everyone was beyond friendly and Mike Murphy even took the time for a chit-chat to shorten the already short wait time. Will definitely return! More
by OhioGuy
Employees Worked With
Mike Murphy
September 29, 2020
Polite. Courteous. Friendly. Professional. Made me feel welcomed and wanted my business, albeit 2 pm Saturday afternoon! The waiting area was bright and clean, free of debris and trash. welcomed and wanted my business, albeit 2 pm Saturday afternoon! The waiting area was bright and clean, free of debris and trash. More
by NMAR
Employees Worked With
Mike Murphy, Shelby Gill
September 29, 2020
Always very professional, worked to attain best financing terms, overall, Great Experience. Adequate vehicle stock, worked quickly to prepare newly arrived vehicle to be spot delivered. terms, overall, Great Experience. Adequate vehicle stock, worked quickly to prepare newly arrived vehicle to be spot delivered. More
by JMill
Employees Worked With
Howard Micenmacher, Joe Scott, Wayne Frejofsky
September 29, 2020
I just had tires rotated and paid for labor on rotors and now I’m told I have to pay for wheel alignment!! I only started hearing this noise after the mechanics worked on my tires in August now I’m told I have to pay for wheel alignment!! I only started hearing this noise after the mechanics worked on my tires in August More
by SASH4RD
Employees Worked With
Can’t remember the young mans name that checked me in , Alexis Williams
September 25, 2020
Mike Murphy is great to work with!Friendly & helpful. Mike Murphy is great to work with! Friendly & helpful. Attentive with phone call updates. I have nothing more to say so I’m using my words. Mike Murphy is great to work with! Friendly & helpful. Attentive with phone call updates. I have nothing more to say so I’m using my words. More
by carolelkovach
Employees Worked With
Andrew?, Mike Murphy
September 21, 2020
Excellent service and staff.....i drive 40 miles to being it there....excellent. i would highly recommend to all. Also joe walker in sales is the best.. it there....excellent. i would highly recommend to all. Also joe walker in sales is the best.. More
by TERRENCE.R.POTTS
Employees Worked With
Matt Heilmann, Mike Murphy
September 21, 2020
Since I purchased my VW Tiguan in Jan 2016, I have been very happy with every service encounter. Everyone has been friendly, helpful and fast. very happy with every service encounter. Everyone has been friendly, helpful and fast. More
by tyronegriggs
Employees Worked With
I didn’t get his name but he was a young African American man
September 19, 2020
Yes this is Nate Purnell I found my salesperson or representative Shelby being very professional and honest the service I received was satisfactory and I was pleased with everything that was done ✅ representative Shelby being very professional and honest the service I received was satisfactory and I was pleased with everything that was done ✅ More
by WRNG
Employees Worked With
Shelby Gill
