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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
September 15, 2020
Came to volkswagen get my service light out it is not due for another 12 months.Cyle Vargo was very helpful in helping me with this job well done. for another 12 months.Cyle Vargo was very helpful in helping me with this job well done. More
by DEXTERCROWELL
Verified CustomerEmployees Worked With
Cyle Vargo
September 14, 2020
Came in to try and locate the reason for my coolant light continues to cone on and the problem was finally located. The part happen to be in stock but since it was a Saturday was given a rental to continue m continues to cone on and the problem was finally located. The part happen to be in stock but since it was a Saturday was given a rental to continue my day and was informed that truck might be finished the same day but if not definitely on Monday. The tech actually got to the truck and finished same day and I was able to pick the truck up after a few hours. Shelby kept me up to date the entire time. More
by MHCKS612
Employees Worked With
Shelby Gill
September 14, 2020
I have always been able to get in and get service for my car in a timely manner and many times called on the same day for an appointment. car in a timely manner and many times called on the same day for an appointment. More
by URWHTUSK
Employees Worked With
Howard Micenmacher, Shelby Gill
September 11, 2020
Wayne was great! He was very patient and never pushy. Excellent service I would definitely buy from here again! Love my car and can’t say enough Excellent service I would definitely buy from here again! Love my car and can’t say enough More
by Ieshagray2003
Employees Worked With
Wayne Frejofsky
September 11, 2020
Mike Murphy is the BEST service advisor anyone could ever hope to have. He is professional, knowledgeable and very pleasant. He treats the customers respectfully. Mike is a REAL human being, and that is e hope to have. He is professional, knowledgeable and very pleasant. He treats the customers respectfully. Mike is a REAL human being, and that is exactly how he treats his customers. I always ask for Mike. I have always asked for him for YEARS. Ganley VW is quite lucky to have Mike Murphy working for them. More
by SHERLEA.CHRISTMAN
Employees Worked With
Mike Murphy
September 10, 2020
I was able to have plenty of room to get in and out with I was able to have plenty of room to get in and out with a fast service and good customer support that got me out Fest I was able to have plenty of room to get in and out with a fast service and good customer support that got me out Fest More
by 1youngmyles
Employees Worked With
Mike Murphy
September 10, 2020
They have always taken great care of me during our business relationship, making me feel supported and like a true member of the VW family! business relationship, making me feel supported and like a true member of the VW family! More
by TIFFANMULLINS
Employees Worked With
The loan specialist , Joe Scott, Alexis Williams, Wayne Frejofsky
September 09, 2020
Arrived to pickup my car after $3500 worth of maintenance at 5:57pm (spoke to service desk less than 30 minutes before to state that I would be there that day before 6pm). Entire service department was alrea at 5:57pm (spoke to service desk less than 30 minutes before to state that I would be there that day before 6pm). Entire service department was already gone. My car was left out front, unlocked. The Sales people were super helpful, contacted management to figure out where the keys and paperwork were so I was able to get my car. I would have picked the car up sooner but they were late getting back to me with a pick up time. Shelby had my phone number (prior texts and phone calls), so it is not clear why no one called before ghosting early. Would not recommend. More
by Tripp
Employees Worked With
Shelby Gill
