Ken Ganley Volkswagen Bedford
Bedford, OH
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Loved the whole experience! The initial call experience, the follow up call experience, the in store experience, the test drive experience, the lease application experience, and the drive home experience! the follow up call experience, the in store experience, the test drive experience, the lease application experience, and the drive home experience! More
Satisfied with my service would definitely recommend. I sure hope this level of service continues in my future visits. Very pleased and nothing bad to say. sure hope this level of service continues in my future visits. Very pleased and nothing bad to say. More
Workers were friendly and kept me informed about the progress on my car. The only issue was that there were people (not staff) not wearing a mask and no one said anything. They walked back and forth th progress on my car. The only issue was that there were people (not staff) not wearing a mask and no one said anything. They walked back and forth through your dealership. More
Was in and out in a reasonable time. Staff was very friendly and professional. Work done and explained. Took concerns and addressed them immediately. Great experience friendly and professional. Work done and explained. Took concerns and addressed them immediately. Great experience More
Joe Walker is the best. He provided me with the best possible rate. I was able to get the car that I wanted at an affordable price. Thank you! possible rate. I was able to get the car that I wanted at an affordable price. Thank you! More
This was a very easy transaction. Howard was great to work with and very knowledgeable about the cars. The dealership was a nice place to visit and buy from. I love the car so far. work with and very knowledgeable about the cars. The dealership was a nice place to visit and buy from. I love the car so far. More
I left with exactly what I wanted, a Volkswagen Tiguan. Everyone was pleasant to work with and the environment was clean. I would definitely recommend. Everyone was pleasant to work with and the environment was clean. I would definitely recommend. More
Great customer service!!! Service department is efficient and thorough! Took the time to make it a good experience. Explained everything clearly. The work was completed in a timely manner! and thorough! Took the time to make it a good experience. Explained everything clearly. The work was completed in a timely manner! More
I’ve been bringing my car there for years. Had gotten used to the old crew in service. It felt weird when I could no longer see familiar staff in the service area. I miss Margaret whenever I come to th used to the old crew in service. It felt weird when I could no longer see familiar staff in the service area. I miss Margaret whenever I come to the Service Area , but I still have Mike (we both love our dogs). I’ve gotten adjusted to the new crew and the great service I’ve come to know and appreciate at Ganley Volkswagen. I don’t know the managers name in service who assisted me yesterday but he’s amazing too. More
They rotated the tires and the tire light came on. Took the car back and they calibrated and the light went out. Other than that great job Andrew and John. I had an appointment because the Inspection light the car back and they calibrated and the light went out. Other than that great job Andrew and John. I had an appointment because the Inspection light came on. More