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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
September 29, 2020
I just had tires rotated and paid for labor on rotors and now I’m told I have to pay for wheel alignment!! I only started hearing this noise after the mechanics worked on my tires in August now I’m told I have to pay for wheel alignment!! I only started hearing this noise after the mechanics worked on my tires in August More
by SASH4RD
Verified CustomerEmployees Worked With
Can’t remember the young mans name that checked me in , Alexis Williams
September 25, 2020
Mike Murphy is great to work with!Friendly & helpful. Mike Murphy is great to work with! Friendly & helpful. Attentive with phone call updates. I have nothing more to say so I’m using my words. Mike Murphy is great to work with! Friendly & helpful. Attentive with phone call updates. I have nothing more to say so I’m using my words. More
by carolelkovach
Employees Worked With
Andrew?, Mike Murphy
September 21, 2020
Excellent service and staff.....i drive 40 miles to being it there....excellent. i would highly recommend to all. Also joe walker in sales is the best.. it there....excellent. i would highly recommend to all. Also joe walker in sales is the best.. More
by TERRENCE.R.POTTS
Employees Worked With
Matt Heilmann, Mike Murphy
September 21, 2020
Since I purchased my VW Tiguan in Jan 2016, I have been very happy with every service encounter. Everyone has been friendly, helpful and fast. very happy with every service encounter. Everyone has been friendly, helpful and fast. More
by tyronegriggs
Employees Worked With
I didn’t get his name but he was a young African American man
September 19, 2020
Yes this is Nate Purnell I found my salesperson or representative Shelby being very professional and honest the service I received was satisfactory and I was pleased with everything that was done ✅ representative Shelby being very professional and honest the service I received was satisfactory and I was pleased with everything that was done ✅ More
by WRNG
Employees Worked With
Shelby Gill
September 17, 2020
It was good and more logistically convenient to have the waiting room open this time, thought I did eventually need and appreciated the ride service home and pickup the following week. waiting room open this time, thought I did eventually need and appreciated the ride service home and pickup the following week. More
by MILLCREEKAR4397
Employees Worked With
Shelby Gill
September 17, 2020
Clean and quiet. Social distancing practice in place and everyone wore a mask. Very polite and respectful staff. I missed reading your magazines in lounge. everyone wore a mask. Very polite and respectful staff. I missed reading your magazines in lounge. More
by BAILEYASENATH
Employees Worked With
Mike Murphy
September 16, 2020
We had a good experience with Ganley on our used car purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found purchase. Quick to the point negotiations with the sales manager via email. The actual transaction was just as we negotiated and the salesman found floor mats that were not part of the original deal. Small thing - but appreciated. The wait to buy the car with the finance guy is just too long. That was the only disappointing part of the transaction. More
by KJMMAIL
Employees Worked With
Joe Walker, Joe Scott
