Ken Ganley Volkswagen Bedford
Bedford, OH
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The Service Department was Courteous, Friendly, Clean and Bright. The Customer Wait area was clean and well maintained. I had to get a volunteer recall taken care of. My estimate was 1+ hour wait time and I Bright. The Customer Wait area was clean and well maintained. I had to get a volunteer recall taken care of. My estimate was 1+ hour wait time and I was in and out under 1 hour! More
Nice clean, quit environment. Took longer than expected but still was an overall good experience. Walked out with a vehicle newer than the one I wanted. but still was an overall good experience. Walked out with a vehicle newer than the one I wanted. More
This dealership was so helpful and got me exactly what I asked for! I had excellent service and they were so quick! Definitely will come here again for my next car! asked for! I had excellent service and they were so quick! Definitely will come here again for my next car! More
Quick work. Communicated effectively. Was able to get all work done in morning. Car was ready when expected. Would bring car back again for service. work done in morning. Car was ready when expected. Would bring car back again for service. More
People are friendly. Service is very good. I was able to stop in and take care of my first scheduled maintenance on the spot. Very convenient. stop in and take care of my first scheduled maintenance on the spot. Very convenient. More
Mike was helpful and very efficient. Always have a good experience. Only thing missing was coffee! Always xxu with service here which will continue. experience. Only thing missing was coffee! Always xxu with service here which will continue. More
Came in for an oil change and I was in and out quickly. Just the way I like it. When they were done they washed my car and return the keys to me. I . When they were done they washed my car and return the k Just the way I like it. When they were done they washed my car and return the keys to me. I . When they were done they washed my car and return the keys to me. More
Clean friendly professional knowledgeable people dropped my car off for a cracked cluster the tech had the job finished in a reasonable time and covered it under warranty for my satisfaction my car off for a cracked cluster the tech had the job finished in a reasonable time and covered it under warranty for my satisfaction More
Quick and efficient process with nice service staffer. I would go back again for service and recommend others. They followed COVID safety precautions as well: would go back again for service and recommend others. They followed COVID safety precautions as well: More