Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Volkswagen Bedford
Bedford, OH
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,082 reviews
October 26, 2020
Kept car almost 2 weeks more than told, with no level of communication. I had to reach out to find what was going on. Was given a rental that reek with smoke, although there was a no smoking sticker on the communication. I had to reach out to find what was going on. Was given a rental that reek with smoke, although there was a no smoking sticker on the windshield. This bothered my wife’s asthma as she’s allergic to smoke and smells. More
by JOHNCRAIG1700
Verified CustomerEmployees Worked With
Mike Murphy
October 26, 2020
Everything went very smoothly.Mike talked to me as I entered, he explained the routine,he showed me the waiting area,told me my car would be ready in an hour,it was. I paid my bill Ann Left.No swe entered, he explained the routine,he showed me the waiting area,told me my car would be ready in an hour,it was. I paid my bill Ann Left.No sweat.Thank. You More
by ICEBLUE8244
Employees Worked With
Mike 5 Stars, Mike Murphy
October 22, 2020
They sales staff was more then accommodating. We found it easy and no pressure which helped me feel at ease choosing a new car. It was actually fun. easy and no pressure which helped me feel at ease choosing a new car. It was actually fun. More
by PYTMJS
Employees Worked With
Nicolas Giordano, Tyler Dupont
October 22, 2020
The Service Department is outstanding... Had my car in for repair and I was giving a loaner feel very comfortable and satisfied with my service for repair and I was giving a loaner feel very comfortable and satisfied with my service More
by MCDANIEL.SUEC
Employees Worked With
Mike Murphy
October 22, 2020
It was an awesome experience for my husband and I buying our first Volkswagen Tiguan. The sales and service staff were very friendly, knowledgeable, and customer focused. Very classy dealership. We will our first Volkswagen Tiguan. The sales and service staff were very friendly, knowledgeable, and customer focused. Very classy dealership. We will definitely be buying more vehicles from Ganley. We love our new Tiguan! We are addicted to the quality ride, and finishes, powerful engine, and overall driving experience. Thank you Ganley Volkswagen of Bedford especially Joe Walker and Joe Scott. Nice people selling quality products at a fair price. More
by jenstull7777
Employees Worked With
Joe Walker, Joe Scott
October 21, 2020
Happy camper over here!! I've been working this deal for months and finally the numbers were right and I jumped to the opportunity!! Thank u! months and finally the numbers were right and I jumped to the opportunity!! Thank u! More
by STUNNAMAN7053
Employees Worked With
Jared Sturgill
October 21, 2020
Everyone working here was friendly and professional, the work was quick and reasonably priced. I was very concerned to see how many people working in the office area were maskless. It was about 50/50. Also, work was quick and reasonably priced. I was very concerned to see how many people working in the office area were maskless. It was about 50/50. Also, customers in the service area were without masks. I wish that they would take my health seriously by enforcing mask wearing. More
by Alsmithx94
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
October 20, 2020
I appreciate the friendliness and professionalism I received as a valued customer. The quality and speediness of the service was impeccable, As well as the social distancing, Thank you. received as a valued customer. The quality and speediness of the service was impeccable, As well as the social distancing, Thank you. More
by SheShe
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Cyle Vargo
October 20, 2020
Very accommodating to discuss details over text and email to limit in person visits. Very straightforward and easy to do business with. Listened well to what I was looking for, and got me the exact vehicle I to limit in person visits. Very straightforward and easy to do business with. Listened well to what I was looking for, and got me the exact vehicle I wanted. More
by MSGRIFFI
Employees Worked With
Tyler Dupont
