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Ken Ganley Volkswagen Bedford

Bedford, OH

4.7
1,068 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,068 reviews

October 13, 2020

Mike was helpful and very efficient. Always have a good experience. Only thing missing was coffee! Always xxu with service here which will continue. More

by PSYCHORITA2
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your positive feedback and review! Please let us know next time and we will make sure we have fresh coffee prepared for you.

October 13, 2020

Came in for an oil change and I was in and out quickly. Just the way I like it. When they were done they washed my car and return the keys to me. I . When they were done they washed my car and return the k More

by KGALLAGHER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Kash, Matt Heilmann
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Were glad they were able to get you in and our quickly! Thank you for your review.

October 13, 2020

People are friendly. Service is very good. I was able to stop in and take care of my first scheduled maintenance on the spot. Very convenient. More

by RKoslo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker, John Scott
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your positive feedback, we are happy that you are satisfied with your first experience at our service department!

October 12, 2020

I brought my car on for service and was in and out in no time. Mike listened to my problem and came up with a solution that worked very well. More

by Gabbysmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to tell us about your experience! We are pleased to know you are satisfied with your experience with Mike!

October 12, 2020

Clean friendly professional knowledgeable people dropped my car off for a cracked cluster the tech had the job finished in a reasonable time and covered it under warranty for my satisfaction More

by BIGMONEYBURGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scott, Mike Murphy
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review and positive feedback. We appreciate you taking the opportunity to tell us how we did, it is very important to us!

October 08, 2020

Quick and efficient process with nice service staffer. I would go back again for service and recommend others. They followed COVID safety precautions as well: More

by KARLTONLASTER
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review and positive feedback, we appreciate it! We hope to see you in the future for all your volkswagen needs.

October 08, 2020

Loved the whole experience! The initial call experience, the follow up call experience, the in store experience, the test drive experience, the lease application experience, and the drive home experience! More

by GLENWESTLUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Weiss
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

We are so pleased to know that you had a great experience from start to finish at our dealership! It is very important to Kevin and our team that you are always satisfied with our dealership. Congratulations on your new Volkswagen!

October 06, 2020

Workers were friendly and kept me informed about the progress on my car. The only issue was that there were people (not staff) not wearing a mask and no one said anything. They walked back and forth th More

by JARRINGTON1963
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review! We will make sure to enforce the mask wearing better.

October 06, 2020

Was in and out in a reasonable time. Staff was very friendly and professional. Work done and explained. Took concerns and addressed them immediately. Great experience More

by DJANTDOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Scott
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review, your feedback is very important to us!

October 06, 2020

Satisfied with my service would definitely recommend. I sure hope this level of service continues in my future visits. Very pleased and nothing bad to say. More

by MDAVIIS1226
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Heilmann, Mike Murphy
Oct 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review, it is very important that you are always satisfied with your experience at our dealership. We will make sure that your experience here is always a great one!

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