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Ken Ganley Volkswagen Bedford
Bedford, OH
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,082 reviews
Verified Customer
October 28, 2020
Colin was so wonderful! He knew exactly what was wrong with my car when I described the problem to him. He is the best ever! with my car when I described the problem to him. He is the best ever! More
by MICHAELCMCCRAY
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
October 28, 2020
It was fast. And great service . Everyone was polite the dealership was clean and all were wearing masks. My car is running great I will come back dealership was clean and all were wearing masks. My car is running great I will come back More
by IRITSLAIN
Employees Worked With
I was very pleased , John Scott
October 28, 2020
My service at Ganley VW is typically really great. This time around, my desk service was great, but the team didn't wash my car! That is something I really look forward to - a service 'perk' that really ma time around, my desk service was great, but the team didn't wash my car! That is something I really look forward to - a service 'perk' that really makes you feel almost OK with spending 100's of dollars. In addition to that, there is still an "INSPECTION" alert that comes on when I start the car. I'm sure it's just a matter of turning it off - I have no doubt the garage attended to all the matters we discussed. But this will require my coming back to have the notification turned off. Boo. Thanks for listening. More
by NICOLE59
Employees Worked With
Shelby Gill
October 28, 2020
My first experience was nice, Jared was respectable and My first experience was nice, Jared was respectable and we came to an agreement of which I lease a Passat, however; I asked for a different horn or a My first experience was nice, Jared was respectable and we came to an agreement of which I lease a Passat, however; I asked for a different horn or a reimbursement to have purchased and installed of which he agreed, but he discussed it with the GM Paul and he declined and when I asked to speak to him he declined again and sent a message of we cannot do it. I have been a loyal customer of VW since 2014 with an excellent credit and record of payment. I would appreciate if you can install a stronger sounding horn. More
by TSTEWART_RPC
Employees Worked With
Jared Sturgill, Jared Sturgill
October 27, 2020
From the moment I adored in the dealership to the moment I left the building with my new car they were professional and courteous. Very happy ! I left the building with my new car they were professional and courteous. Very happy ! More
by JENCAS_2000
Employees Worked With
Shawn Smith Jr and Dayton Kevin were awesome , Kevin Weiss
October 27, 2020
Friendly service people, extremely clean department, offered coffee, tea and water. Service person explained what was being done, approximately how long it would take and answered any questions. offered coffee, tea and water. Service person explained what was being done, approximately how long it would take and answered any questions. More
by FALLSRIVERFARM
Employees Worked With
Colin
October 26, 2020
The entire process was extremely smooth. Was able to easily set up an appointment with a call and was kept updated throughout the service. Overall I am extremely happy. easily set up an appointment with a call and was kept updated throughout the service. Overall I am extremely happy. More
by Nick
Employees Worked With
Colin
