
Ken Ganley Volkswagen Bedford
Bedford, OH
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The sales department were professional, friendly, and extremely helpful in getting me into my new vehicle. What started out as a very overwhelming process ended with me completely satisfied and relieved. extremely helpful in getting me into my new vehicle. What started out as a very overwhelming process ended with me completely satisfied and relieved. The VW staff went over and beyond and provided great customer service. I love my new Jetta! More
Mike gave me a time for how long I would have to wait for my Tiguan to be finished but it didn’t take that long. He was a nice guy to have to work with. my Tiguan to be finished but it didn’t take that long. He was a nice guy to have to work with. More
I received great service on my visit. Rachel was very friendly and helped get me in and out very quickly. I would definitely return for any service needs in the future. friendly and helped get me in and out very quickly. I would definitely return for any service needs in the future. More
The staff always trash me like a long term customer should be treated..fair and honest.Mike and John are the best..a they a are the reason I come there should be treated..fair and honest.Mike and John are the best..a they a are the reason I come there More
such a friendly staff :) quick and easy trip to get my oil changed, no appointment needed which was great considering my busy schedule! thank you staff ! oil changed, no appointment needed which was great considering my busy schedule! thank you staff ! More
Responsive to my needs and efficient. I feel confident and comfortable with my support team over the past several years of leasing and owning VW’s and comfortable with my support team over the past several years of leasing and owning VW’s More
Very pleasant experience. Sales staff was very helpful without being overbearing.They made things easy and simple. I would highly recommend to family and friends without being overbearing.They made things easy and simple. I would highly recommend to family and friends More
i just had an oil change done...so really not much to say other than that while the wait was a bit long, which i was informed of straight away, they had me out of there in the amount of time they told me.... other than that while the wait was a bit long, which i was informed of straight away, they had me out of there in the amount of time they told me....but i didn't have an appointment so it was actually not that bad considering i just drove in...service writer was helpful...good experience... More
I rated two stars because I felt there was a lack in communications by the service team in their effort to take care of the customer in a responsible manner. communications by the service team in their effort to take care of the customer in a responsible manner. More