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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,082 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,082 reviews

November 03, 2020

Joe was great to work with. He addressed all of my concerns regarding the vehicles warranty etc. Joe was courteous, professional and passionate about VW. Its nice to see sombody who believes in the More

by Dieseldj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Nov 04, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new Volkswagen, thank you telling us how your experience went with Joe. Your satisfaction is our main concern!

November 02, 2020

Great customer service reassurance and accurate timing with service. Highly recommend this location to friends and to family to buy a car or a suv More

by JONES.BRIANCA90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your kind words and five star review! Be sure to call us if you need anything.

November 02, 2020

I have purchased three cars from Ganley Volkswagen of Bedford and have always enjoyed great service from both sales and service departments. I especially appreciate the service manager Mike who has work More

by Monica inBurton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Monica, Thank you for your continued business over the years and your kind words. We appreciate your feedback and loyalty as a customer!

November 02, 2020

Mike Murphy is the best. Easy to work with and very responsive to my needs. Greeted me with a smile. Thank you Mike for your time More

by ELILAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review and positive feedback, Mike and our team appreciate you telling us how we did! Keep an eye out for a Volkswagen survey in your email, it is very important to Mike!

November 02, 2020

Colin was awesome to work with. He was very friendly and informative. The dealership was clean and everyone was friendly and welcoming. Overall a pleasant experience. More

by MCDOWELLBRIAN87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Priebe
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review and positive feedback, we appreciate you telling us how we did!

November 02, 2020

Mike always takes good care of me. The manager was fantastic and very nice also. They got me right in and went the extra mile. More

by JOYOFLIFEBOUTIQUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Weiss, Matt Heilmann, Mike Murphy
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback and kind words. Mike will be happy to hear you are satisfied with your experience!

November 02, 2020

Great service. Th we service department was very knowledgeable and friendly. I was somewhat disappointed with the prices for my break job because I know there are places that are now affordable. Lim More

by LPWORLD37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy, Mike Catavolos
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to tell us about your experience, your feedback means a lot to us!

November 02, 2020

I had a pleasant buying experience with Joe. He was able to provide me with the best deal. Joe is so down to earth. I would highly recommend Joe Walker. With the pandemic, we were able to be in and out in a More

by Sandy.weiner
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review and positive feedback!

October 30, 2020

The Ganley Bedford service team is awesome. I've been in for service multiple times over the last 10 years and they have always done a great job for me. Very well run and clean facility. I would highly re More

by RICK.STAIKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Micenmacher, Alexis Williams
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star rating and positive feedback. We appreciate your business and your kind words! Keep an eye out for a survey from Volkswagen, your feedback is very important to us!

October 29, 2020

The service department was clean, the service advisor was courteous and took the time to address all of my concerns with patience and genuine interest. More

by LLISY315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry but I didn't notice the cashier's name but I would give her five stars , Mike Murphy
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review and kind words, Mike and our team appreciate your feedback. You may get a chance to let Volkswagen know how we did! Call us if you need anything.

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