Ken Ganley Volkswagen Bedford
Bedford, OH
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It was fast. And great service . Everyone was polite the dealership was clean and all were wearing masks. My car is running great I will come back dealership was clean and all were wearing masks. My car is running great I will come back More
From the moment I adored in the dealership to the moment I left the building with my new car they were professional and courteous. Very happy ! I left the building with my new car they were professional and courteous. Very happy ! More
Friendly service people, extremely clean department, offered coffee, tea and water. Service person explained what was being done, approximately how long it would take and answered any questions. offered coffee, tea and water. Service person explained what was being done, approximately how long it would take and answered any questions. More
Everything went very smoothly.Mike talked to me as I entered, he explained the routine,he showed me the waiting area,told me my car would be ready in an hour,it was. I paid my bill Ann Left.No swe entered, he explained the routine,he showed me the waiting area,told me my car would be ready in an hour,it was. I paid my bill Ann Left.No sweat.Thank. You More
The entire process was extremely smooth. Was able to easily set up an appointment with a call and was kept updated throughout the service. Overall I am extremely happy. easily set up an appointment with a call and was kept updated throughout the service. Overall I am extremely happy. More
Kept car almost 2 weeks more than told, with no level of communication. I had to reach out to find what was going on. Was given a rental that reek with smoke, although there was a no smoking sticker on the communication. I had to reach out to find what was going on. Was given a rental that reek with smoke, although there was a no smoking sticker on the windshield. This bothered my wife’s asthma as she’s allergic to smoke and smells. More
They sales staff was more then accommodating. We found it easy and no pressure which helped me feel at ease choosing a new car. It was actually fun. easy and no pressure which helped me feel at ease choosing a new car. It was actually fun. More