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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,082 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,082 reviews

November 10, 2020

Ganley gave me a delightful experience; helping me find a wonderful vehicle that I fell in love with. The sales manager was very considerate & cordial giving me the best service & deal. More

by Diana M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gilliam , Joe Scott, Pete Kash
Nov 11, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new vehicle, thank you for allowing us to assist you with your purchase! We appreciate your feedback and are glad you had a great experience.

November 10, 2020

Thank you for the fast service! It was very easy scheduling the appointment and on the day I took my car to Ganley everything went smoothly. More

by KEITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Nov 11, 2020 -

Ken Ganley Volkswagen Bedford responded

Keith, Thank you for your feedback and five star review! It is important to us that you are satisfied.

November 09, 2020

Much better experience this time around. This service department has come along in the last couple of months. Not always easy to give second chance but glad I did. THANKS! More

by BIGDADDYTREAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RACHAEL
Nov 09, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your positive feedback and for giving us a second chance. We appreciate your business and look forward to seeing you in the future!

November 08, 2020

I pulled into the service maintenance garage and the service tech "Mike" came out immediately. He was very courteous and asked why did I bring in the car. My tire light was on. He sat in the car and More

by JASE-NOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Nov 09, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your positive feedback and five star review. Mike and our team appreciate you taking the time to tell us how your experience went. We're glad it was a great one!

November 06, 2020

The service rep and desk associates were very helpful. They gave me updates and asked questions for further details. The waiting space was clean and comfortable. More

by ROCKYLUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Nov 09, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review and positive feedback!

November 05, 2020

Friendly people, nice to work with. They put my license plate on for me. Also the person from the Sales showed us how to use features even he was not the person who sold the car More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Dupont
Nov 09, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback and five star review! We appreciate your kind words.

November 05, 2020

Fast and curties service.thank for having Coffee.Clean Fast and curties service.thank for having Coffee. Clean service area and waiting area. Staying within the 6 feet distance and great idea with the " More

by MKPROS61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Weiss, Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
Nov 09, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review and feedback. We appreciate you telling us how your experience went!

November 04, 2020

Colin Priebe is the best service advisor I’ve worked with at Ganley VW. He advised me to check my oil level weekly because it affects the wear on my tires. No one else has taken the time to educate me about More

by MONICAVANNIEL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Priebe
Nov 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star rating and positive feedback. Colin will be happy to know that you had such a great experience!

November 03, 2020

My experience was that the manager in the parts division did not have good follow through. I had to follow up with him to find out a week after he was supposed to order my part that he did not. I was also t More

by EVENTSBYLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron
November 03, 2020

JW of VW gets 5 stars from me! I told him what/where I needed to be and he got it done! Thank u JW!! More

by BrndaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Nov 03, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your kind words and five star review! We appreciate you taking the time to tell us how we did.

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