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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
November 02, 2020
Mike always takes good care of me. The manager was fantastic and very nice also. They got me right in and went the extra mile. fantastic and very nice also. They got me right in and went the extra mile. More
by JOYOFLIFEBOUTIQUE
Verified CustomerEmployees Worked With
Kevin Weiss, Matt Heilmann, Mike Murphy
November 02, 2020
Great service. Th we service department was very knowledgeable and friendly. I was somewhat disappointed with the prices for my break job because I know there are places that are now affordable. Lim knowledgeable and friendly. I was somewhat disappointed with the prices for my break job because I know there are places that are now affordable. Limited time is why I had the dealership do it. That dealership does a great job More
by LPWORLD37
Employees Worked With
Mike Murphy, Mike Catavolos
November 02, 2020
I had a pleasant buying experience with Joe. He was able to provide me with the best deal. Joe is so down to earth. I would highly recommend Joe Walker. With the pandemic, we were able to be in and out in a to provide me with the best deal. Joe is so down to earth. I would highly recommend Joe Walker. With the pandemic, we were able to be in and out in a short time. More
by Sandy.weiner
Employees Worked With
Joe Walker
November 02, 2020
Great customer service reassurance and accurate timing with service. Highly recommend this location to friends and to family to buy a car or a suv with service. Highly recommend this location to friends and to family to buy a car or a suv More
by JONES.BRIANCA90
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
October 30, 2020
The Ganley Bedford service team is awesome. I've been in for service multiple times over the last 10 years and they have always done a great job for me. Very well run and clean facility. I would highly re for service multiple times over the last 10 years and they have always done a great job for me. Very well run and clean facility. I would highly recommend them. More
by RICK.STAIKOFF
Employees Worked With
Howard Micenmacher, Alexis Williams
October 29, 2020
The service department was clean, the service advisor was courteous and took the time to address all of my concerns with patience and genuine interest. courteous and took the time to address all of my concerns with patience and genuine interest. More
by LLISY315
Employees Worked With
I'm sorry but I didn't notice the cashier's name but I would give her five stars , Mike Murphy
October 28, 2020
My service at Ganley VW is typically really great. This time around, my desk service was great, but the team didn't wash my car! That is something I really look forward to - a service 'perk' that really ma time around, my desk service was great, but the team didn't wash my car! That is something I really look forward to - a service 'perk' that really makes you feel almost OK with spending 100's of dollars. In addition to that, there is still an "INSPECTION" alert that comes on when I start the car. I'm sure it's just a matter of turning it off - I have no doubt the garage attended to all the matters we discussed. But this will require my coming back to have the notification turned off. Boo. Thanks for listening. More
by NICOLE59
Employees Worked With
Shelby Gill
October 28, 2020
My first experience was nice, Jared was respectable and My first experience was nice, Jared was respectable and we came to an agreement of which I lease a Passat, however; I asked for a different horn or a My first experience was nice, Jared was respectable and we came to an agreement of which I lease a Passat, however; I asked for a different horn or a reimbursement to have purchased and installed of which he agreed, but he discussed it with the GM Paul and he declined and when I asked to speak to him he declined again and sent a message of we cannot do it. I have been a loyal customer of VW since 2014 with an excellent credit and record of payment. I would appreciate if you can install a stronger sounding horn. More
by TSTEWART_RPC
Employees Worked With
Jared Sturgill, Jared Sturgill
October 28, 2020
Colin was so wonderful! He knew exactly what was wrong with my car when I described the problem to him. He is the best ever! with my car when I described the problem to him. He is the best ever! More
by MICHAELCMCCRAY
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
