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Ken Ganley Volkswagen Bedford
Bedford, OH
1,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 19, 2020
i just had an oil change done...so really not much to say other than that while the wait was a bit long, which i was informed of straight away, they had me out of there in the amount of time they told me.... other than that while the wait was a bit long, which i was informed of straight away, they had me out of there in the amount of time they told me....but i didn't have an appointment so it was actually not that bad considering i just drove in...service writer was helpful...good experience... More
by sherlock13
Verified CustomerEmployees Worked With
don't have it at this time
November 19, 2020
I rated two stars because I felt there was a lack in communications by the service team in their effort to take care of the customer in a responsible manner. communications by the service team in their effort to take care of the customer in a responsible manner. More
by DGBROCK
Employees Worked With
Kevin Weiss
November 18, 2020
Greats Service and attention given the the issue that had going with my car. Colin was very helpful, nice and courteous to us and made us feel welcome going with my car. Colin was very helpful, nice and courteous to us and made us feel welcome More
by graves
Employees Worked With
Colin , John Scott
November 12, 2020
Very pleasant experience. Sales staff was knowledgeable and helpful without being obnoxious and overbearing. Our salesman was friendly and genuine in his presentation of your vehicles and products. He made and helpful without being obnoxious and overbearing. Our salesman was friendly and genuine in his presentation of your vehicles and products. He made me already plan for future engagements with your company with his excellent customer service approach. More
by LOCKHARTINC
Employees Worked With
Kevin Weiss
November 12, 2020
Mike was great, very helpful, quick, friendlytttt Mike was great, very helpful, quick, friendly tttt tttt tttt tttt tttt tttt ttttt tttt tttt tttt tttt tttt ttttt ttt ttt ttt ttt ttt Mike was great, very helpful, quick, friendly tttt tttt tttt tttt tttt tttt ttttt tttt tttt tttt tttt tttt ttttt ttt ttt ttt ttt ttt More
by ATEETER0
Employees Worked With
Mike Murphy
November 12, 2020
The team was amazing. They made things very easy and simple. Also, they had the best prices around the area. I would highly recommend looking at their availability. simple. Also, they had the best prices around the area. I would highly recommend looking at their availability. More
by crump19
Employees Worked With
Max Pipkin, Nicolas Giordano
November 11, 2020
Everything went smoothly. Easy online scheduling. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline. More
by BrianM
Employees Worked With
Mike Murphy
November 11, 2020
Everyone was really accommodating and helpful, especially Joe Walker. He went above and beyond to help me get my brand new Jetta! He made sure I had everything I needed and that I felt comfortable with the c Joe Walker. He went above and beyond to help me get my brand new Jetta! He made sure I had everything I needed and that I felt comfortable with the car, even after purchase. More
by ARONDO
Employees Worked With
Joe Walker
