Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,068 reviews
November 06, 2020
The service rep and desk associates were very helpful. They gave me updates and asked questions for further details. The waiting space was clean and comfortable. They gave me updates and asked questions for further details. The waiting space was clean and comfortable. More
by ROCKYLUCCI
Verified CustomerEmployees Worked With
Mike Murphy
November 05, 2020
Friendly people, nice to work with. They put my license plate on for me. Also the person from the Sales showed us how to use features even he was not the person who sold the car plate on for me. Also the person from the Sales showed us how to use features even he was not the person who sold the car More
by Satisfied customer
Employees Worked With
Tyler Dupont
November 05, 2020
Fast and curties service.thank for having Coffee.Clean Fast and curties service.thank for having Coffee. Clean service area and waiting area. Staying within the 6 feet distance and great idea with the " Fast and curties service.thank for having Coffee. Clean service area and waiting area. Staying within the 6 feet distance and great idea with the "need to be clean "sign More
by MKPROS61
Employees Worked With
Kevin Weiss, Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
November 04, 2020
Colin Priebe is the best service advisor I’ve worked with at Ganley VW. He advised me to check my oil level weekly because it affects the wear on my tires. No one else has taken the time to educate me about at Ganley VW. He advised me to check my oil level weekly because it affects the wear on my tires. No one else has taken the time to educate me about my car, now 2 years old. He is very knowledgeable. More
by MONICAVANNIEL
Employees Worked With
Colin Priebe
November 03, 2020
My experience was that the manager in the parts division did not have good follow through. I had to follow up with him to find out a week after he was supposed to order my part that he did not. I was also t did not have good follow through. I had to follow up with him to find out a week after he was supposed to order my part that he did not. I was also told that somebody from your service department would reach out to me to set up an appointment. And they did not. I’ve been had a follow up making a phone call to you More
by EVENTSBYLD
Employees Worked With
Aaron
November 03, 2020
Joe was great to work with. He addressed all of my concerns regarding the vehicles warranty etc. Joe was courteous, professional and passionate about VW. Its nice to see sombody who believes in the concerns regarding the vehicles warranty etc. Joe was courteous, professional and passionate about VW. Its nice to see sombody who believes in the product that they are selling. More
by Dieseldj
Employees Worked With
Joe Walker
November 02, 2020
I have purchased three cars from Ganley Volkswagen of Bedford and have always enjoyed great service from both sales and service departments. I especially appreciate the service manager Mike who has work Bedford and have always enjoyed great service from both sales and service departments. I especially appreciate the service manager Mike who has worked there for ages and offers welcome continuity and a friendly face whenever I bring my cars in for service. More
by Monica inBurton
Employees Worked With
Mike Murphy
November 02, 2020
Colin was awesome to work with. He was very friendly and informative. The dealership was clean and everyone was friendly and welcoming. Overall a pleasant experience. informative. The dealership was clean and everyone was friendly and welcoming. Overall a pleasant experience. More
by MCDOWELLBRIAN87
Employees Worked With
Colin Priebe
