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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,082 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,082 reviews

December 01, 2020

Great. .Mike sees that everything is checked and service completed on time and a great job well done . The service is good and all of the workers friendly More

by MARJACKSON07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your kind words, we appreciate your feedback.

December 01, 2020

Prrpompt and friendly service. Came in with a problem that was looked at quickly and thoroughly. Was able to get a same-day appointment as well. More

by Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Priebe
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Jones, Thank you for the positive feedback. We appreciate it!

November 30, 2020

The sales department were professional, friendly, and extremely helpful in getting me into my new vehicle. What started out as a very overwhelming process ended with me completely satisfied and relieved. More

by NPHILLIPS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Sturgill
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you so much for your business. We appreciate you telling us how your experience went and are so glad it was a great one! Thank you

November 30, 2020

Mike gave me a time for how long I would have to wait for my Tiguan to be finished but it didn’t take that long. He was a nice guy to have to work with. More

by JADED11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback and five star review! We're glad Mike gave you a great experience!

November 30, 2020

I received great service on my visit. Rachel was very friendly and helped get me in and out very quickly. I would definitely return for any service needs in the future. More

by ENIELSEN827
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Kosto
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star review and feedback! We appreciate your business,

November 28, 2020

Everything is prefect. I brought the car I need and I like. The whole service is great. I get my car the second day when I signed. More

by WENRUI.HUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Sturgill
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your review and positive feedback. We are glad your visit was perfect!

November 25, 2020

such a friendly staff :) quick and easy trip to get my oil changed, no appointment needed which was great considering my busy schedule! thank you staff ! More

by HHILL6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Heilmann, John Scott, Mike Murphy, Alexis Williams, Cyle Vargo, Shelby Gill
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your kind words and feedback. We appreciate you letting us know how we did!

November 25, 2020

The staff always trash me like a long term customer should be treated..fair and honest.Mike and John are the best..a they a are the reason I come there More

by MARTINSV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Love, John Scott, Mike Murphy
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

We are glad to hear you have always had a pleasant experience at our dealership!

November 23, 2020

Responsive to my needs and efficient. I feel confident and comfortable with my support team over the past several years of leasing and owning VW’s More

by W.D.FIRESTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Howard Micenmacher, Mike Murphy
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to tell us how we did. We appreciate your business and your feedback.

November 21, 2020

Very pleasant experience. Sales staff was very helpful without being overbearing.They made things easy and simple. I would highly recommend to family and friends More

by SAM09LYO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your positive feedback, it is very important to us!

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