Back

Ken Ganley Volkswagen Bedford

Bedford, OH

4.7
1,068 Reviews

250 Broadway Ave

Bedford, OH

44146

Directions

By Type

Showing 1,068 reviews

November 12, 2020

My car needs were taken care of by a reliable and friendly staff. I thank the staffy for taking good good care of my car. More

by PCROSS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Nov 13, 2020 -

Ken Ganley Volkswagen Bedford responded

We appreciate your five star review and feedback! Thank you.

November 12, 2020

The team was amazing. They made things very easy and simple. Also, they had the best prices around the area. I would highly recommend looking at their availability. More

by crump19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Max Pipkin, Nicolas Giordano
Nov 13, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your business and for your feedback. It is very important to us.

November 12, 2020

Very pleasant experience. Sales staff was knowledgeable and helpful without being obnoxious and overbearing. Our salesman was friendly and genuine in his presentation of your vehicles and products. He made More

by LOCKHARTINC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Weiss
Nov 13, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for taking the time to tell us how your visit went! Congratulations on your new vehicle, we look forward to assisting you in the future.

November 11, 2020

Everyone was really accommodating and helpful, especially Joe Walker. He went above and beyond to help me get my brand new Jetta! He made sure I had everything I needed and that I felt comfortable with the c More

by ARONDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Nov 13, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new VW! Thank you for your feedback and review, we appreciate it.

November 11, 2020

It was way better then my last couple of visits. Greg Love really helped me out and I appreciate it very much. Thank you again. More

by ALLISON.VASON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Love
Nov 13, 2020 -

Ken Ganley Volkswagen Bedford responded

Allison, Thank you for you five star review and feedback. Were glad your experience went great this time.

November 11, 2020

Everything went smoothly. Easy online scheduling. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline. More

by BrianM
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Nov 13, 2020 -

Ken Ganley Volkswagen Bedford responded

Brian, Thank you for your feedback, we appreciate you telling us how your visit went.

November 10, 2020

Ganley gave me a delightful experience; helping me find a wonderful vehicle that I fell in love with. The sales manager was very considerate & cordial giving me the best service & deal. More

by Diana M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Gilliam , Joe Scott, Pete Kash
Nov 11, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new vehicle, thank you for allowing us to assist you with your purchase! We appreciate your feedback and are glad you had a great experience.

November 10, 2020

Thank you for the fast service! It was very easy scheduling the appointment and on the day I took my car to Ganley everything went smoothly. More

by KEITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Nov 11, 2020 -

Ken Ganley Volkswagen Bedford responded

Keith, Thank you for your feedback and five star review! It is important to us that you are satisfied.

November 09, 2020

Much better experience this time around. This service department has come along in the last couple of months. Not always easy to give second chance but glad I did. THANKS! More

by BIGDADDYTREAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RACHAEL
Nov 09, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your positive feedback and for giving us a second chance. We appreciate your business and look forward to seeing you in the future!

November 08, 2020

I pulled into the service maintenance garage and the service tech "Mike" came out immediately. He was very courteous and asked why did I bring in the car. My tire light was on. He sat in the car and More

by JASE-NOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Nov 09, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your positive feedback and five star review. Mike and our team appreciate you taking the time to tell us how your experience went. We're glad it was a great one!

...
17
...