Ken Ganley Volkswagen Bedford
Bedford, OH
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The team was amazing. They made things very easy and simple. Also, they had the best prices around the area. I would highly recommend looking at their availability. simple. Also, they had the best prices around the area. I would highly recommend looking at their availability. More
Very pleasant experience. Sales staff was knowledgeable and helpful without being obnoxious and overbearing. Our salesman was friendly and genuine in his presentation of your vehicles and products. He made and helpful without being obnoxious and overbearing. Our salesman was friendly and genuine in his presentation of your vehicles and products. He made me already plan for future engagements with your company with his excellent customer service approach. More
Everyone was really accommodating and helpful, especially Joe Walker. He went above and beyond to help me get my brand new Jetta! He made sure I had everything I needed and that I felt comfortable with the c Joe Walker. He went above and beyond to help me get my brand new Jetta! He made sure I had everything I needed and that I felt comfortable with the car, even after purchase. More
Everything went smoothly. Easy online scheduling. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline. Friendly greeting by Mike as soon as I pulled into the service bay. Service performed faster than quoted timeline. More
Ganley gave me a delightful experience; helping me find a wonderful vehicle that I fell in love with. The sales manager was very considerate & cordial giving me the best service & deal. wonderful vehicle that I fell in love with. The sales manager was very considerate & cordial giving me the best service & deal. More
Much better experience this time around. This service department has come along in the last couple of months. Not always easy to give second chance but glad I did. THANKS! department has come along in the last couple of months. Not always easy to give second chance but glad I did. THANKS! More
I pulled into the service maintenance garage and the service tech "Mike" came out immediately. He was very courteous and asked why did I bring in the car. My tire light was on. He sat in the car and service tech "Mike" came out immediately. He was very courteous and asked why did I bring in the car. My tire light was on. He sat in the car and wrote down the mileage information and etc. He asked if was going to wait and the wait time was about one hour. He later sent me a text asking if I had any questions or concerns to call him. Later he came into the customer waiting area to let me know that the car would be ready soon. When the car was ready he came in the service area with the paper work for me to sign. He said I was free to go and enjoy the rest of my day. The car was even washed. Thanks to Mike. More