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Ken Ganley Volkswagen Bedford

Bedford, OH

4.6
1,082 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,082 reviews

December 08, 2020

Very patient and helpful. This is the first vehicle I’ve bought since 2006. I would definitely recommend this place to my friends and family. More

by NOEMAIL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schawn Smith, Joe Walker, Joe Scott
Dec 14, 2020 -

Ken Ganley Volkswagen Bedford responded

Congratulations on your new vehicle, thank you for your business. We appreciate your review!

December 07, 2020

In almost 18 months I've been to Ganley VW, I've seen faces come and go throughout the store. Since Day One, Mike has always taken good care of me during my visits. More

by ALTJ.TOSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Dec 08, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your five star rating and positive review. Mike and our team appreciate your feedback.

December 07, 2020

The person I always go to is Mike in Volkswagen customer service. He is a really great and kind person. I am always very pleased. More

by MZTEA1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Dec 08, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your kind words and five star review. Mike and our service team appreciate your positive feedback!

December 05, 2020

Joe was absolutely awesome to work with! He made the buying experience not only enjoyable but so quick and easy!!! We told him what we wanted, what price range we needed and w/o any back and forth made More

by Denise and Mark Tylicki
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Dec 07, 2020 -

Ken Ganley Volkswagen Bedford responded

Mr. and Mrs. Tylicki, Congratulations on your New Volkswagen. Thank you for allowing Joe and our team assist you and earn your business. Also, thank you for taking the time to tell us about your experience we are glad it was a great one. Have a Happy and Healthy Holiday season.

December 05, 2020

I really love this dealership from day one of my vehicle purchase to every time I have my vehicle serviced. The staff is amazing very polite and they have excellent customer service. Mike always take care o More

by SISTAHBIGBONES72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Your kind words and positive review are so important to Mike and our team. Thank you so much for your continued business and for telling us how your experience has been.

December 04, 2020

Staff was friendly service was excellent overall great experience would recommend to family and friends and Rachel was awesome very helpful Stellar performance overall from Ganley Volkswagen More

by TIKILARUF30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the review! We appreciate your business.

December 04, 2020

The service department moved up my service appointment time (at my request) to accommodate my schedule. They still provided quick and friendly service! Appreciate it! More

by Mom2g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

We appreciate you taking the time to tell us about your experience! Thank you,

December 02, 2020

Work as done as promised in a timely manner. Courteous. Agent. Clean environment. What is this twenty words or more. Are we in a contest? More

by NTCHEURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall name.
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the feedback. Unfortunately dealer rater requires a 20 word minimum. We appreciate your review!

December 02, 2020

Great service, they were able to get me in and out in a timely manner. Very accommodating, highly recommend them for your VW car needs More

by STEPHFABRY94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Gill
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the five star rating!

December 02, 2020

Colin was very helpful and accommodating during my visit in the service department. He let me know the scope of work and how long it needed to take and scheduled it when I was available. More

by REMMET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you taking the time to tell us how we did. Your feedback and satisfaction are very important to us.

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