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Ken Ganley Volkswagen Bedford

Bedford, OH

4.7
1,068 Reviews

250 Broadway Ave

Bedford, OH

44146

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Showing 1,068 reviews

December 05, 2020

Joe was absolutely awesome to work with! He made the buying experience not only enjoyable but so quick and easy!!! We told him what we wanted, what price range we needed and w/o any back and forth made More

by Denise and Mark Tylicki
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Dec 07, 2020 -

Ken Ganley Volkswagen Bedford responded

Mr. and Mrs. Tylicki, Congratulations on your New Volkswagen. Thank you for allowing Joe and our team assist you and earn your business. Also, thank you for taking the time to tell us about your experience we are glad it was a great one. Have a Happy and Healthy Holiday season.

December 04, 2020

Staff was friendly service was excellent overall great experience would recommend to family and friends and Rachel was awesome very helpful Stellar performance overall from Ganley Volkswagen More

by TIKILARUF30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the review! We appreciate your business.

December 04, 2020

The service department moved up my service appointment time (at my request) to accommodate my schedule. They still provided quick and friendly service! Appreciate it! More

by Mom2g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

We appreciate you taking the time to tell us about your experience! Thank you,

December 02, 2020

Work as done as promised in a timely manner. Courteous. Agent. Clean environment. What is this twenty words or more. Are we in a contest? More

by NTCHEURE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recall name.
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the feedback. Unfortunately dealer rater requires a 20 word minimum. We appreciate your review!

December 02, 2020

Great service, they were able to get me in and out in a timely manner. Very accommodating, highly recommend them for your VW car needs More

by STEPHFABRY94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Gill
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for the five star rating!

December 02, 2020

Colin was very helpful and accommodating during my visit in the service department. He let me know the scope of work and how long it needed to take and scheduled it when I was available. More

by REMMET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you taking the time to tell us how we did. Your feedback and satisfaction are very important to us.

December 01, 2020

Great. .Mike sees that everything is checked and service completed on time and a great job well done . The service is good and all of the workers friendly More

by MARJACKSON07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your kind words, we appreciate your feedback.

December 01, 2020

Prrpompt and friendly service. Came in with a problem that was looked at quickly and thoroughly. Was able to get a same-day appointment as well. More

by Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Priebe
Dec 05, 2020 -

Ken Ganley Volkswagen Bedford responded

Jones, Thank you for the positive feedback. We appreciate it!

November 30, 2020

The sales department were professional, friendly, and extremely helpful in getting me into my new vehicle. What started out as a very overwhelming process ended with me completely satisfied and relieved. More

by NPHILLIPS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Sturgill
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you so much for your business. We appreciate you telling us how your experience went and are so glad it was a great one! Thank you

November 30, 2020

Mike gave me a time for how long I would have to wait for my Tiguan to be finished but it didn’t take that long. He was a nice guy to have to work with. More

by JADED11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
Dec 01, 2020 -

Ken Ganley Volkswagen Bedford responded

Thank you for your feedback and five star review! We're glad Mike gave you a great experience!

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