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Ken Ganley Volkswagen Bedford
Bedford, OH
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,068 reviews
December 11, 2020
The process was great. Thanks to Brandon Sterba for getting things rolling. He knows his product very well. Thanks Brandon for finding the perfect suv getting things rolling. He knows his product very well. Thanks Brandon for finding the perfect suv More
by NONE3
Verified CustomerEmployees Worked With
Brandon Sterba, Howard Micenmacher
December 09, 2020
Good service experience. Offered a car wash without me having to request. In and out in a timely manner. Overall professional,clean and speedy experience. having to request. In and out in a timely manner. Overall professional,clean and speedy experience. More
by JHANEHEWSTON
Employees Worked With
Alexis Williams, Cyle Vargo, Shelby Gill
December 09, 2020
They get the job done but it’s always a frustration experience on top of the open ended promises that almost never are kept unless you constantly micromanage. experience on top of the open ended promises that almost never are kept unless you constantly micromanage. More
by THIAS N FRITZ
Employees Worked With
Mike Murphy
December 08, 2020
Joe Walker always does a great job!!! I always have the best experience. Thank you Joe for all your hard work I really appreciate all you do for us. I will always come to buy my cars from you. best experience. Thank you Joe for all your hard work I really appreciate all you do for us. I will always come to buy my cars from you. More
by EOROZCO0
Employees Worked With
Joe Walker
December 08, 2020
Very patient and helpful. This is the first vehicle I’ve bought since 2006. I would definitely recommend this place to my friends and family. bought since 2006. I would definitely recommend this place to my friends and family. More
by NOEMAIL3
Employees Worked With
Schawn Smith, Joe Walker, Joe Scott
December 08, 2020
Services started off good. I was contacted the day they received my vehicle. After that it went down hill. It took the dealership over a month to replace two rims and two tires. Nothing extensive needed. I received my vehicle. After that it went down hill. It took the dealership over a month to replace two rims and two tires. Nothing extensive needed. I was left without a car to drive for the bulk of this service. A loaner vehicle was not provided until the last week of the month they had my vehicle. I had to constantly call the service department to get updates on what’s going on. Each time they had an answer which upset me that I didn’t get a call once they received an update. More
by GPARKS1223
Employees Worked With
Mike Murphy
December 08, 2020
Mike is the man! We have had several good experiences with the service department. Will continue to share good things about Ganley. Thank you for help. with the service department. Will continue to share good things about Ganley. Thank you for help. More
by ATPJAYE13
Employees Worked With
Mike Murphy
December 07, 2020
In almost 18 months I've been to Ganley VW, I've seen faces come and go throughout the store. Since Day One, Mike has always taken good care of me during my visits. faces come and go throughout the store. Since Day One, Mike has always taken good care of me during my visits. More
by ALTJ.TOSM
Employees Worked With
Mike Murphy
December 05, 2020
I really love this dealership from day one of my vehicle purchase to every time I have my vehicle serviced. The staff is amazing very polite and they have excellent customer service. Mike always take care o purchase to every time I have my vehicle serviced. The staff is amazing very polite and they have excellent customer service. Mike always take care of me whenever I’m in the service department he gets me in and out with awesome care. I wouldn’t want to go anywhere else for anything their the best hands down! More
by SISTAHBIGBONES72
Employees Worked With
Mike Murphy
