Ken Ganley Volkswagen Bedford

I began working with Joe Walker a few months ago looking for a used Subaru. The first two I looked at were not exactly what I wanted, or could afford. Joe kept in touch with me on a regular basis passing for a used Subaru. The first two I looked at were not exactly what I wanted, or could afford. Joe kept in touch with me on a regular basis passing on information about vehicles that had arrived at the Dealership, and just in general asking if there was anything he could do to help. He answered a ton of questions for me regarding different models, pricing, etc. As soon as I let Joe know that I was ready to make a purchase, but was having difficulty finding the exact car I wanted (model, color, etc), he was on it. Within 24 hours he had located the vehicle I wanted,and handled everything with me via e-mail and text. We made an appointment to pick up the car a few days later and when i arrived at the dealership, everything was ready for me. I found everyone else that I dealt with at the dealership that day extremely friendly, efficient, and helpful. It was overall a very good experience! More

Purchased my first VW (2013 Jetta GLI) from Ganley and worked with Joe Walker from the very beginning. From the very first phone call, to taking a test drive, to ordering and finally picking up the vehic worked with Joe Walker from the very beginning. From the very first phone call, to taking a test drive, to ordering and finally picking up the vehicle, Joe was the consummate professional. He was friendly, honest, and flexible. The entire process was a breeze and was a refreshing change from my previous car dealer experiences elsewhere. I would definitely recommend Ganley to my friends and family. I am looking forward to working with Joe and the folks at Ganley in the future. More

I worked with Joe Walker when purchasing my current automobile, my second from this dealership. Although my prior experience at Ganley when buying a new CC was good, it was not with Joe. This experienc automobile, my second from this dealership. Although my prior experience at Ganley when buying a new CC was good, it was not with Joe. This experience was substantially better than the prior one. Joe is a professional and focuses on doing the right thing for his customers. I intend to work with Joe if and when I purchase another Volkswagen. He is the best! More

Jow Walker and Ganley VW made the purchase experience as easy as possible, they were patient and ready to answer all of my questions. I would definately bring my business back to them in the future. easy as possible, they were patient and ready to answer all of my questions. I would definately bring my business back to them in the future. More

I have Nitro in my tires thus green caps on the valve stems. They were cracking and thus could cause dirt to get into them. I called my Sales Rep Joe W. he worked with Chris-Parts Manager and I expect to stems. They were cracking and thus could cause dirt to get into them. I called my Sales Rep Joe W. he worked with Chris-Parts Manager and I expect to receive the green replacements in the mail. Thanks for being responsive and expediting so promptly. I have more people ask me about my 2012 VW Passat SEL V6 Premium and how I like it. I tell them I don't; I LOVE my PASSAT!!! Nice work Ganley VW of Bedord More

We've worked with Joe Walker at Ganley VW. He's terrific--friendly, very fair and focused on the details. Just picked up our second Touareg, which is a great vehicle. Son also has enjoyed the Golf terrific--friendly, very fair and focused on the details. Just picked up our second Touareg, which is a great vehicle. Son also has enjoyed the Golf GTI. Worked out most of our deals via email, which is a great help for busy busy people. Joe also has a great team working with him! (Wayne, Faye, Debbie, Jeremy and Michael -- we like them all!) Very pleased with the customer attentiveness as well as the vehicles. Joe has been completely instrumental in making our experiences with Ganley VW pleasant ones! More

VW in Bedford and especially Joe made the purchase and selection of my first new vehicle hassle free and very efficient dealing. The dealership did not try to take up my whole afternoon for the sales p selection of my first new vehicle hassle free and very efficient dealing. The dealership did not try to take up my whole afternoon for the sales process. They let me test-drive freely without pushing me towards a purchase. The decision was totally up to me. Again they were not pushy and they provided all product related information. They had realistic and honest information/opinion. Joe also made all conditions of my contract perfectly clear and he processed the paperwork fast without mistakes. I typically, dislike going to a car dealer or dealing with a purchase of a vehicle; however, I will definitely return to Joe at VW in Bedford for the next vehicle search. I know I will not be disappointed. More

Joe Walker was a very friendly salesperson who took the time to get to know me and my needs on purchasing a car. He gave a great deal and followed up with me many times once the purchase was complete. He t time to get to know me and my needs on purchasing a car. He gave a great deal and followed up with me many times once the purchase was complete. He took his time to show me the vehicle. More