Ken Ganley Volkswagen Bedford

I've been looking to buy a Jetta for awhile now & heard about Ganley through a friend. I walked in and was greeted instantly by Joe Walker who brought me to his office. He asked what I was looking fo heard about Ganley through a friend. I walked in and was greeted instantly by Joe Walker who brought me to his office. He asked what I was looking for and in what price range, and some personal interests that I have and took me to the lot. He brought me to exactly what I was looking for and I drove off in my new car by the end of the weekend. I couldn't be happier with my choice to see Joe and will gladly go back to him when I'm ready for a new car again. He has a great personality & was really in tune to my needs. Thank you Ganley & especially Joe Walker!!!!! More

Joe Walker was by far the best saleperson that we have ever worked with. He never used high-pressure tactics; instead, he pointed out the features of the car, and let the car itself do the selling. Jo ever worked with. He never used high-pressure tactics; instead, he pointed out the features of the car, and let the car itself do the selling. Joe's knowledge of the product, the dealer, and the manufacturer shone through. He more the meant our financial demands/needs, and we came away with an outstanding deal. Ganley is a clean, new dealership. The showroom was very inviting. All of the other people that we talked to were very accomodating, and had great senses of humor, helping to put us at ease. Thanks to Joe, and to Ganley! More

Working with Joe is always a comfortable experience. He is great to work with and always makes me feel important to Ganley. I just bought my fourth car from Joe. is great to work with and always makes me feel important to Ganley. I just bought my fourth car from Joe. More

The entire staff was friendly, informative and knowledable about their products. I recently moved to the area and would recommend this dealership to anyone interested in purchasing a VW. Joe Wal knowledable about their products. I recently moved to the area and would recommend this dealership to anyone interested in purchasing a VW. Joe Walker helped me find the right vehicle over several months and I very much appreciate the service. More

Joe was extremely valuable in reviewing multiple vehichle choices. He demonstrated very detailed knowledge making the decision a comfortable process. Joe was very sincere before, during and after the sale. J choices. He demonstrated very detailed knowledge making the decision a comfortable process. Joe was very sincere before, during and after the sale. Joe was the reason I purchsed from this dealership and two weeks later I took my nephew back to lease his VW Jetta. More

I've always had an idea of what the new car buying experience was like, but Joe surpassed my expectations. From the start I knew what car I wanted and Joe walked me through the process every step of t experience was like, but Joe surpassed my expectations. From the start I knew what car I wanted and Joe walked me through the process every step of the way. By far the greatest part of my purchase was the walk through of all the features. Without the help of my salesman, I wouldn't have been able to figure out what button does what and I wanted to know everything my car was capable of. All in all I would strongly recommend Ganley Volkswagen. More

Joe was kind, considerate, timely and honest. He made sure I was taken care of. I recently took my car back for service and he came and greeted me right away and let me sit in his office while the oil in sure I was taken care of. I recently took my car back for service and he came and greeted me right away and let me sit in his office while the oil in my car was changed. More

I have a 2011 VW Golf, which I picked up in June 2011. It was presented in an informative, friendly way by Ganley Sales Rep Joe Walker. He was not a pushy or aggressive salesman; rather, he presented the It was presented in an informative, friendly way by Ganley Sales Rep Joe Walker. He was not a pushy or aggressive salesman; rather, he presented the facts and let me make up my own mind. The Golf has perfect cargo capacity for picking up antiques at auctions and yard sales. It now has approx. 7600 miles; and the best mileage so far was 38.9 on the interstate and 27-30 city. All work on the car has been done quickly and with expertise. I give both Joe Walker, the Sales Rep, and the Ganley Bedford VW Dealership an excellent rating in all categories. More

Stay away from Ganley, they act like your best friend until you sign the papers, then they just ignore you. Jeremy Eisenberg thier assistant general manager is very unprofessional. I called multiple time until you sign the papers, then they just ignore you. Jeremy Eisenberg thier assistant general manager is very unprofessional. I called multiple times a week for months and wrote letters. He did call me back 1 time just to tell me he will call me back again. I bought an 08 Evolution from them with a factory warranty and after 3 months of owning the car the motor blew up and left me with a 10-15,000$ bill for a new engine plus the 25k i dished out for the car. The dealership neglected to inform me there was aftermarket parts on the car when I purchased the vehicle. I recently heard similar stories from other customers having the same issues. The Service Director Pete Spacagna is a terrible individual and is very unprofessional. It's Amazing that such a large dealer could stay in business with such bad customer service, they think that since they are a big dealer 1 customer doesn't mean anything, I am determined to get my car fixed MR. Michael Friedman!! STAY AWAY!!!! BUNCH OF CROOKS!!!! More

I schedule an appointment online for an oil change and to have them repair a faulty oxygen sensor. I go in, takes about 2 hours, no big deal. I pay, drive away - not even out of the parking lot. CEL. I go b have them repair a faulty oxygen sensor. I go in, takes about 2 hours, no big deal. I pay, drive away - not even out of the parking lot. CEL. I go back to service, am told "it's the ECM we have to order it" okay, well it is a GTI, so whatever. I was told the part would be in on tuesday. Tuesday I call - no part and they still have my GTI. My problem is the lack of communication. I have never had this many problems, it's not just this small problem, but Every experience I have had with Ganley has been terrible. Beware. More